Smashburger
New Providence, NJ · Hamburger restaurant
- Address
- Smashburger, 1260 Springfield Ave, New Providence, NJ 07974
- Phone
- (908) 286-0100
- Website
- smashburger.com/?utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=website&utm_term=1341
- Status
- Closed · Opens 10:30 AM Sat
Smashburger is a restaurant located in New Providence, NJ. It is one of 38 restaurants listed in New Providence. Its 4.5-star rating matches the New Providence city average of 4.4 stars. It ranks #17 of 38 restaurants in New Providence. There are 10 photos associated with this location.
About Smashburger
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and... More
Hours
| Friday | 10 AM–10 PM |
Customer Reviews
Pleasant staff. Quick service. Clean and organized place. Ample of spacing between tables. Ample of parking space. Still good smashburger food quality and quantity. High chair seen. Clean and neutral smelling restroom. See image for reference.
Ordered a double burger, it took way too long to be prepared only to get home and see the burger is fleshy red blood oozing, extremely under cooked and overly salted. I’ve always come to this location and never had an issue until today. Completely grossed out by the under cooked burger. I also did not appreciate how the cooks kept looking over at me while cooking the food. This might have been intentional.
Had a really good experience at this Smashburger recently. The service was quick, the order was right, and everything ran smoothly, which made the visit easy and enjoyable. Isabel made the experience even better. She was friendly, helpful, and had a great attitude that stood out. Definitely worth coming out!
This was my first time visiting a Smash Burger and I was not disappointed. The location interior was simple but the food was much more than that. We ordered two double burgers and shakes and they were made perfectly. The strawberry shake was not too sweet and not too thick. The burgers were exactly what I thought they would be based on the hype of read. They were flavorful and yet not too greasy. The bun was very soft and fresh. The fries were very good too. The service was good at this location and everything appeared to be well maintained and clean. I would highly recommend visiting and I will certainly be visiting again!
Been eating here for 8 years and have watched the quality steadily decline. Pretty much decided to stop going to this location. At least 10 of my past online orders have had problems with one of the items, the most recent being a whole patty + bacon missing. The orders always come out at least 10 minutes late, even with ordering a small order 30 minutes ahead of time. Smashburger customer support is nonexistent (contact us website refers to a form that just is not there) and the message feedback is obviously unread. Dine-in has no problems.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.