Sip & Savor

I am visiting the area and found this cute drive thru coffee shop. The girls at the window were super nice and the Hot White Chocolate Mocha was really good.

I used to love coming to Sip n Savor and was a loyal customer until today. My card was charged for a tip when I was never given a tip option and when I asked the girl at the window when it happened she just said “that’s fine”. I was upset at first because I wasn’t able to tip but then I saw that she had just charged it without asking. When I would have actually given her a better tip if it was up to me. This behavior comes off as scammy and unprofessional. I had to then call the store to request a refund and once I came back to the store for the refund I was not even offered an apology or any accountability. If it was a mistake I understand, but how the situation was taken care of makes me believe it wasn’t a mistake and she just got caught this time. Check your receipts!

The milk teas are the best in town! It was the perfect ratio of sweet and savory. The coffee is standard not too bad, but not too good either. The afternoon shift wasn’t very pleasant. Otherwise it’s a good spot if you want a sweet drink.

I have been here a handful of times. Unfortunately, after today I don’t think I’ll be back. I ordered 2 Thai Milk teas. I’ve gotten used to the quiet girl who takes payment who just tells you what your total is. No “hello, good morning/afternoon” nothing. But I’ve gotten used to that and just ignore it. They don’t talk to you or anything, just take payment and shut the window. Then another blonde girl handed me my drinks. They were not Thai tea. I asked her if that was Thai tea. All she said was “what, I thought you said Tar” then rolled her eyes and took them back. I waited a few minutes and she gave me the correct order. Later, I’m sitting on my couch enjoying the Thai tea and I pull out what looks like a thin strip of aluminum foil (pictured) out of my mouth. TAKE BETTER CARE OF YOUR CU

Update: Owners reached out about the situation and have explained contact issues. They are looking into why their messages didn’t work. Love the customer service of this place, both the workers at the shop and the owners making sure their customers are taken care of! Usually love this place. The last few visits it’s progressively gotten worse. This morning was horrible. Husband’s iced coffee had a huge pile of grounds in the bottom of the cup. Other than driving all the way across town there was no way to contact them as no phone number is listed and their messages on Facebook don’t work…..