Shake Shack

This was a pretty good burger place with ice cream drinks and fries and onion rings. The customer service was lacking a little as the staff wasn’t overly friendly. The burgers were pretty good though and we liked the shakes. The place is nice and clean and has an easy to read menu. The shop itself is kind of small and they keep the place packed with customers. Overall, we give the food a thumbs up, although it’s a little pricey. The staff could use a refresher on customer service with a smile.

This is a great, must-try restaurant in Monticello, Utah. As a part of a family vacation, driving up from Arizona, I drove the family through Monticello Utah and we stopped at the Shake Shack for a late dinner. The food was yummy, with large portion sizes that filled everyone up (and there were some leftovers), and the milk shakes were particularly delicious. The service was also excellent; making this a location that we'd happily visit again when we find ourselves in, or near this location.

About what I expected for a small town burger stand - not terrible but not fantastic food wise. The ice cream however is definitely tasty and they give you HUGE portions : o If you're looking for a sweet frozen treat and greasy fries this is the spot to go! Also people who are ripping on the sweet teens working likely have never worked a customer service job, nor have much experience in a small town. These kids are doing the best they can & it's great that they're getting job experience! My experience with the employees was pleasant & the service was reliable.

I was informed by the lovely manager that the location is seasonal, not opened during the winter. These photos and this information will apply to the summer of 2022. The sweet ladies (who agreed to be in the photo) cooking, making shakes, and taking orders were all super friendly and helpful. They got our food to us quickly even with us being a larger group. Food was good and didn't make anyone feel ill, which after a day of hiking or visiting outdoor sites is actually important. The shakes were especially good.

Awesome place: great ambiente. young crew, awesome ice cream. Would always go again.