Scout Bar & Grill

I stood at the host desk for over 15 minutes and watched the staff walk by without a hi, acknowledgement, or “there’s a wait.” They need to work on simple customer service and courtesy. I finally left after not even getting a head nod or hello.

Food is great, location is elegant, staff is very kind. I have to say that we ate there tonight, but they had issues during the afternoon, so lack of staff for evening service. Our reservation has not been registered and we had to wait approximately 1h to have our table ready. They apologised during the whole dinner for this and they finally granted us a relevant discount in the bill to compensate the poor service. That has been really appreciated and this is why they still deserve 4/5 in the service and a second chance next time I’ll be back in Springdale!

We arrived in Springdale later in the evening on a weekday. We were very hungry and it was nice that Scout was still open, as most of the town had shut down. Our server and the other staff we encountered were all friendly and helpful. The food was solid, with a limited menu due to it being a hotel restaurant. The chicken wings w/ bbq sauce were flavorful. It came with a reasonable portion of fries, carrots, & celery. My husband got the 8oz steak & salad. He was impressed, especially by the oil based sauce that came with the steak. I ordered an extra side of Mac & Cheese, unfortunately. It needs to be removed from the menu. It’s bad…real bad. The noodles were tough and it was dry. It’s like a white sauce Mac & cheese but gives poor alfredo taste vibes. They serve it with brisket and mayb

Beautiful atmosphere with a very unique and upscale design! The staff was a bit slower for it not being super busy but they were accommodating when they ran out of my selected dish. The food overall was really good. The drinks were also delicious!

What a beautiful hotel. You can tell they’ve put so much into making this place perfect. It’s got such a cozy vibe. Service was phenomenal even when we walked in with less than an hour to close. There’s a 21 and over side with full bar with a connected opening of the restaurant. I loved the open concept to see the kitchen. Menu was small but held great options. We had already ate dinner earlier in the night so we opted for their take on the wings and a few drinks. The cider they had on tap was delicious. I’m already hoping we can plan a trip here again soon. Great stop with no need to get in the car with walking distance from our room.