Roberto's Ristorante & Pizzeria The Villages FL

My husband and I stopped by Roberto's the other day after he read an article praising the ristorante for bringing authentic Italian options to the Villages/Wildwood area. We opted to eat outside as it was a beautiful day. I really appreciate the amount of tables and chairs they had outside, it was a nice patio option. Our server was attentive and came out multiple times to check on us even though we were the only couple out there. I'm glad we were not forgetten! As I previously worked at a true authentic Italian restaurant, I got really excited reading the options on their menu. However, we did ultimately opt to eat from the lunch menu - I got the meatball sandwich and my husband chose the pizza/salad combo. Our intention was to split our meal 50/50 so we could try more. While waiting f

Visited Roberto's on a Tuesday afternoon. Our waitress Paula was wonderful and attentive. Received my diet coke which was flat tasting. We received garlic knots that were as hard as a brick with little to know flavor. Paula did bring us fresh ones when I complained. I ordered chicken parmigana which was ok. My friend order a salad and veal parmigana. Her salad was lacking any flavor and the lettuce had seen better days. Unfortunately this meal was mediocre at best. Too many options around I don't think we will return to Roberto's any time soon. They need more flavoring.

First time diners - YUM!! Greeted and seated immediately… ordered lunch portions of lasagna and stuffed shells. Served piping hot!! And it was delish!! Portions were perfect… I like when a waitress brings me a 2nd iced tea and remembers I had lemon. No one ever does that! Michelle was our server and she was knowledgeable, helpful, friendly and a pleasure to dine with. Honestly, this would’ve been a “perfect” review until we were leaving. My hands were full and as we’re going out the door - a waitress was coming in and didn’t hold the door for me. AGAIN… full hands. Just saying… another diner actually got up to open for me.

Was told by the person that we went with that it’s usually a lot better. So will try again. Sent the garlic knots back because they were rock hard and burnt. Never replaced and were told at the end they did not have any non burnt ones and didn’t apologize or feel bad. So some in our party were digging out any soft spots because they wanted to eat while we waited. We had a slow server and people after us got their food at least 15 minutes before we did.

Picked up a pizza that I ordered online on 12/12/25. When I got it home I opened the box and found a cockroach on the pizza. I can only assume the cockroach was as living in the boxes they had prebuilt in the restaurant as they boxed the pizza up fresh for me. When I called to complain I spoke to the hostess who put me on with Roberto. He did not seem surprised or apologetic and asked if I wanted a new pizza. I asked for a refund and he said that he would process one for me. I waited til 12/20 for a refund and stopped in person as I hadn’t received it. I was told by the hostess they processed the refund and that I had to contact Grubhub. I did not order thru GrubHub I ordered thru their website. The only confirmation I even have is thru their website and there’s no reference of GrubHub any