Rally's

I ordered 4 chicken bite boxes, a loaded fry, a large fry and 4 of the new cheesecake bites. I waited nearly 20mins and was the only car in line the whole time. Once i got the food. The large fry was the only thing hot. All of the fry bite boxes were brunt and the cream cheese bites were not as advertised. No powdered sugar and had burnt spots, yet it was under cooked. I dont know how you managed that but it happened. It was after 7pm and I didnt see the chicken until after I went back to have my fries remade only to sit at the window for another 15mins and still have cold fries and a globes of cheese after I asked for light cheese. Horrible experience. Update: I tried emailing it says the email is invalid

They don’t listen to an order!!! 2 of 2 sandwiches were regular and I ordered one plain and another with only Catsup/mustard. LISTEN TO THE ORDER!!!

Absolutely horrible. How are you known for late night food and the food is terrible late night??? Each and every time I go at night the food is horrible. From raw chicken tenders, to old fries, to cold sandwiches. How is my bun n cheese ice cold like its fresh from the fridge on a fried chicken sandwich!? This is fried food... not rocket science! Where is management?! Who are training and managing the workers that clearly don't care how the food comes out?! This is so sad. Always in urban areas too. Do better or close! We are spending our hard earned money and we should get better quality than this!!!

It’s been 25 years since I’ve been here. Moved out to the south part of the state. Decided to take my preteens here to show them THE SPOT!!! As soon as the order was placed it was immediate attitude that included slamming windows, sending us to another window with the so-called U-turn. While other cars are being served, we’re patiently sitting there waiting for our food. The window opens and all familiar, bad attitude again. Soon as we got our food, the window slam shots and that was it. My kid tells me what about my drink? So we’re sitting there patiently waiting for somebody to show their mean face through the window. The window opens up and a question. Did you need anything else? My kid says what about my drink? The window shots again, not a single word. Then we get our drink and drive

I ordered through their app for the first time and ended up waiting in the drive through for 40 minutes. Unfortunately, since I already paid I couldn't just leave. When I got my food, 2/3 items were incorrect. The "loaded fries" I ordered had the smallest amount of cheese slapped on top and nothing else. Their chicken bites tasted like they've been sitting under a heat lamp all day and were very hard. I can't believe how bad of an experience this was; down to the service and the food itself, I would not recommend.