QDOBA Mexican Eats

Recently moved to the area, and was glad to see there was a Qdoba because I really enjoyed the one back home. The food is great, wish I could say the same thing about the service. After waiting in line for 10 minutes and finally getting up to the counter to place my order, the staff prioritized an online order over me, the customer actually standing in front of them. I asked for fajita veggies, and was given a measly 3-4 small pieces, as that's all they had left after giving the online order they prioritized over me a full serving. Absolutely disgraceful behavior. I wish I could say that was all, but unfortunately no. I had to repeat instructions multiple times to multiple staff members, and they almost forgot my guacamole (until I reminded them) because the employee stopped part way th

Food is excellent. You know what you are going to get and enough healthy options to easily decide where to go when hungry. My beef is the rewards system that they changed some time back, which never worked. Sadly, the new one doesn’t work either. Wife and I go here once a week and have for years and never earned rewards points — ever. We gave up using the rewards after so much frustration and no one at corporate ever responded to our complaints. I am sure others had no problem with their rewards but it never worked for us. That said, we love the food and keep going back. Wonder if corporate will make good on this or provide a public cookie-cutter statement giving the impression that they care and will resolve the issue?

Super duper friendly staff that works at this place, food is fenomenal! I highly recommend this location, my family were so happy to come here for dinner! See you guys soon again!

I know it’s a franchise but I’ve given them too many chances. I don’t go frequently, only when there’s a reward to use in the app, I mobile order out of ease and the order is always wrong! Pretty sure no one there speaks English and can’t read. I’m sorry, but when you get a burrito that’s $12 and doesn’t have half the stuff you wanted, it’s disappointing. I asked for pico, cheese, and sour cream in it and it was not there, instead, I get a rice burrito with chicken, beans, the weakest scoop of guacamole and literally maybe 4 corn kernels followed by a pinch of cilantro. Every. Single. Damn. Time.

Today is my Birthday 🤗 The Manager was very professional and friendly. He acknowledged my Birthday with a friendly smile 😃 😊