Popeyes Louisiana Kitchen

The gentleman at the drive through was very unprofessional and Act like he didn't want to be at work. He didn't want to honor a deal. That was 12 wings for $12 being advertised on the app. And also on the app, you can order white meat for the $5 3 piece deal which he also did not honor. He said that he doesn't use the app. When I asked him for ranch sauce for my snack wraps , he didn't want to come back to the window. My snack wraps were cold, and when I opened them, I found them like this: wilted lettuce, barely no cheese. When I asked him pacifically, was there cheese on these snack wraps and the 2 pickles looked like they were just thrown in on the top.

Newly reopened and the food was excellent. However the service was unbelievably poor. Just about no English spoken or understood by the employees. The menu board only showed a very few things and the staffers appeared completely unaware and unconcerned that all that was shown were the wing specials. Two of our sides were forgotten and we had to go back and ask for them. Just a bad experience with the service all around. The north haven store is cleaner and the staff is much more pleasant. Sad to say but if this level of service continues they'll be closing up very soon.

First I would like to say that my father and I go to many popeyes throughout the area.New britain hartford meridan wallingford . We have never been treated as poorly as we were yesterday From the woman behind the counter.. my dad and I went there with a coupon for 5 pieces of chicken.. Ten dollars and ninety nine cents.. When my father presented the coupon and just asked the woman to please make sure that the legs had meat on them.And to please make sure they weren't real skinny, she came back with an attitude.I could not believe she says you don't get what you want.You get what we give you!!!! I couldn't believe it.And first of all, we wanted what was real close to what was on the picture. More importantly her attitude was terrible. Everybody's entitled to a bad day. I suppose, but she

My boyfriend and I were so excited for the Wallingford location to reopen, but that excitement didn't last long. The service here is absolutely terrible. Ordering at the drive through feels like an act of Congress. The employees that work the drive through never get your order right, even if you repeat it to them over and over. When you ask them to fix your order, they roll their eyes and give you attitude. The first time we went they had just opened so we gave them the benefit of the doubt. At this point, I'd rather drive the extra 15 minutes to the Meriden location.

I had a very disappointing experience at this Popeyes in Wallingford. I placed my order and waited over 30 minutes for my food. When I finally went to pick it up, the employee threw the bag onto the counter/chair instead of handing it to me. Both of the ladies working the drive-through had extremely nasty attitudes. They ignored my questions, didn’t communicate at all, and spent most of the time laughing at customers instead of providing basic customer service. This was one of the worst customer service experiences I’ve had at any fast-food restaurant. I hope management takes this seriously and addresses the behavior.