Popeyes Louisiana Kitchen

Subject: Unprofessional Service and Health Code Concerns Review: I placed a mobile order at Popeyes and went inside to pick it up. When I gave my name for the order, the employee acted disrespectfully, mispronounced my name, and responded with attitude instead of professionalism. What made it worse was that the employee was handling food without gloves or a hairnet, with hair visibly hanging loose. That’s a serious health code violation and completely unacceptable for any food establishment. I was shocked by how careless and rude the staff was. Popeyes needs to retrain their employees immediately—or replace staff who don’t follow basic hygiene and customer service standards. I shouldn’t have to worry about sanitation or disrespect when picking up my food.

Usually love Popeyes not this location almost all the tables where dirty trash can was full and all but two drink choices where good the others where out of carbonation and flavor. I had to ask for my drink 3 times and they forgot my order multiple times they where also out of honey.

Michelle was awesome! She saw we left without ordering and asked us to come back in to make it right. She definitely needs to be a store manager! I am a district manager and was definitely trying to recruit her.

This location was so rude and empty. I love Popeyes but this is my first time at this location. We walked in, we were not greeted or even looked at. We waited for a hot minute and we tried to grab the lady in the fronts attention. She barely turned around to say I’ll be with you in a minute. We were the only ones inside the place and there was maybe 2 cars in drive thru. We ended up leaving and as we walked away she greeted the person who just went up to the counter for her order. Very disappointed and disrespectful.

This Popeyes is very inconsistent. Sometimes the food is fresh and comes out fast, other times the wait is long and the quality isn’t great. You never really know what you’re going to get when you order. When they’re on point, it’s good, but the lack of consistency with both food quality and speed makes it hit or miss.