Popeyes Louisiana Kitchen

Rochelle. Customer service at its best! Really took her time to get my order just right and asked follow up questions to make sure. Stopped by here once before and loved their parm garlic bone in wings and wanted to try a bit of everything. She was so patient and helpful and I can't wait to get home and bite into one of these wings. Oh hell....why wait

This was hands down the worst “chicken” we have ever had. I use the word chicken generously because we basically paid $50 for breaded chicken jerky. We ordered a huge thing of what was supposed to be their chicken tenders and it was legitimately 75% crunchy batter over 25% of the thinnest dried out chicken pieces. It more resembled breaded chicken jerky than chicken tenders. Their service wasn’t necessarily awful but knowing that their employees boxed up that pathetic chicken knowing darn good and well how much they charge, then sold it to us, makes it impossible to rate their service any higher than one star. We went through the drive through, so we can’t really rate the atmosphere inside but the fact that we had to wait nearly 20 minutes for the product we received makes a two star score

The food is delicious! The downside is that there are too few locations, and sometimes the wait can be a bit long. But if you order early enough, pickup is usually right on time. That said, they did mess up our order this time — we asked for wings but got tenders instead, and they forgot the Popeyes sauce. Hopefully just a one-time mistake!

I ordered online and went to go pick it up at this location when I got to the drive-through a lady helped me and I asked her if the chicken could be replaced because the food was cold. She spoke to a man named Bradley, who was just an employee not a manager, and he came to the window, screaming at me telling me that he’s not gonna replace it cause he’s not wasting money dumping the chicken. I was wondering who he was yelling at and talking about money so I started looking around. I asked him to please stop yelling at me and as I was talking, he kept closing the window. I then asked him to call his manager. He yells to the top of his lungs and proceed to tell me they’re not gonna replace the food so the manager eventually comes to the window. He hears all of this commotion and just keeps lo

Best fried chicken in Washington, unfortunately. Impossible to find good fried chicken outside of fast food but this Popeyes location never misses. Super fresh and seems like they actually care about the quality of food the put out. Coming from the South I promise you ezells is not even passable as cafeteria food. A person with no taste buds can season food better than them. Anyways, anytime my family wants fried chicken we either come to Popeyes or fry our own chicken at home.