Planet Pizza Of Stamford

I've ordered from several Planet Pizza locations over the years and usually have decent service but this Stamford location is awful. They are never on time and often either forget part of the order or fail to deliver at all. I work for a company that regularly has group orders delivered by this location and many of us have had so many issues with our orders. Most recently, they "accidently" forgot to print out my ticket as part of the group order, and when I called they promised to send it out immediately. An hour and half later with no food, I called back but no one would answer the phone. Decent enough food for a chain but I'd avoid this location if there are other options available.

Hygiene needs to be top notch especially for a business we call family. But unfortunately enough is enough. Older blonde dude with glasses needs a refresher of customer service and hygiene practice. He is always with a face and bad mood. He touches everything and anything, pics on everything and anything with his bare hands. This guy is in the register and handles food at the same Time this is a huge NOOOO! He touches money, credit cards, Dirty rags, and has the nerve to open the beef Patty i ordered with cheese with his bare fingers. Seeing him poking a hole with his bare fingers to add cheese was Poor Disgusting. I had no choice but to throw this in the garbage. Gloves, knives were not used yuck! I avoided making a scene because I was with my son and I chose to eat elsewhere this day. Hy

I hadn’t ordered from here literally in years due to our last order having a side of hair with it today I figured it’s been a few years let’s give them another chance. Well nothings changed the food was horrible my calzone was pale yet hard as a rock, so I basically gave up on trying to eat the middle of it. I ordered extra sauce they charged me for yet didn’t get it and my husband’s pizza was not only ice cold but tasted like the kind of pizza you eat when you’re supper drunk and won’t remember what your food tasted like. Never again lesson learned

I ordered my mushroom pizza, it tastes good but the packaging was dirty, covered by glue. It was so sticky, and unappealing. Somebody needs to wash his hands quite often. I thrown it away.

The pizza here is delicious, but the customer service sucks. The old guy with the glasses is very rude and doesn’t know a thing about good customer service skills. The food is good but I won’t spend another dime here because of his disgusting demeanor.