Pizza Mia! New Lenox

Best thin-crust pizza in New Lenox! The Italian beef and Chub are also great. The staff is always respectful and friendly. We’ve been ordering from here for a long time and have never had a bad experience. Huge credit to the manager for building such a great team and running such a well-operated local business.

My family has been ordering from Pizza Mia for YEARS and this was the worst experience I’ve ever had. We placed our order online and then when our order came in, we were missing an item. I called the store and the girl said they ran out of Alfredo sauce and offered something else. We said Mostaccioli and she said no they ran out of counters for pasta that’s why they couldn’t make the order. And then I asked if they called and they said it went straight to voicemail (I have no missed calls). I then asked why they didn’t leave a voicemail and she said it was because they were in a rush. All of that is completely understandable, but the customer service she gave was horrible. I’m sorry, but how do you not call someone and wait for their order to be delivered. On top of that, I asked for a ref

Good things first: they are generous - almost absurdly - with their toppings. The crust is delicious and they are quick and accurate with their orders. For me, though, the sauce was a miss: utterly flavorless. If you don’t mind bland sauce, this will be perfect. However, I like spices and flavors so I had to add a bunch of hot sauce to my pizza.

We had some people over for Halloween, and we ordered 5 pies for our guests for pickup. I knew they would be slammed, so I purposely showed up 10 mins after the time I was told. When I showed up, I still had to wait a little longer. No worries, went next door to the Gaming & Wine bar place for a drink. Grabbed my order and took it home. Noticed there was a small mistake. They gave us another cheese pizza instead of a sausage pizza. Totally understandable considering how busy they were! And since we weren't short a pizza, we had plenty to feed people with. Didn't bother to call, because they were so busy... figured I'd reach out the next day. Well, not long after we had everything setup for our guests... Maybe 10-15 minutes after I got home, a delivery driver showed up with the Sausage Pi

So good! The sauce is great, crispy crust (love their sausage topping also). Even the appetizers, beef pockets, etc. are all phenomenal. Can't go wrong with any choice from pizza mia.