Pizza Hut

Raquel at this location just won the prize for worst customer service experience of my entire life. My children and I have been working on the book-it program to redeem a free personal pan pizza every month and it is the highlight of their month. Unfortunately, only a select few in this restaurant seem to know what they are doing when it comes to redeeming. Raquel has never actually put the code in just gives us the pizza. We follow the rules, bring the kids in and show the code for each child. Tonight, she informed us that she doesn't know how to do it and that nobody in the store knows how to do it so she is going to refuse to serve us tonight. I told her that I don't see how that is my problem and she said I am entitled to my opinion but that she is going to refuse to reedeem the book i

My recent experience at Pizza Hut was nothing short of extraordinary culinary excellence. The establishment radiates an ambiance of warmth and hospitality, but what truly elevated the encounter to legendary status was the phenomenal staff. First and foremost, the remarkably efficient, charismatic short white kid delivered customer service at a level I can only describe as transcendent. His professionalism, attention to detail, and uncanny ability to anticipate customer needs showcased a mastery of hospitality rarely witnessed in modern dining. Truly, a paragon of service-industry brilliance. Equally deserving of acclaim is Jacori, whose presence embodies unwavering dedication and magnanimous customer care. Every interaction with him was infused with positivity, precision, and genuine war

The last 2 times I've been to this location have been so bad that I had to eventually just leave. First time I was there for well over an hour not to mention I showed up when notified my pizza was ready but still an hour wait once arriving. The guy working the counter told me several times your food is next up. An hour passes and I say screw the pizzas refund my money. So total wait time about 2 hours. Fast foward no refund ever went back on my card. The next time I go there the girl working the counter literally gives my food to someone that came in after me all while I'm patiently waiting in the lobby for a crazy amount of time. I keep watching people come and go only to be told oops I gave someone else your order by mistake, want us to make you more pizzas any you just wait some more? U

Pizza Hut employees are usually courteous and polite, but the time management at this location is so subpar that it’s almost not even worth going. I frequent many pizza restaurants, and this one is by far the most inconsistent and unprofessional. I’m truly dissatisfied and disappointed, especially since there aren’t many pizza options in the area—yet it feels like this location takes full advantage of that. There is always some kind of issue here, whether it’s long wait times, incorrect orders, or a complete lack of urgency. This franchise needs serious improvement, and corporate needs to step in immediately. Customers deserve better, and this location needs to start valuing its patrons.

I was waited on by Jaycee. He was like a breath of fresh air. He was extremely kind, courteous and helpful to everyone and not just a select few. I was amazed how quickly he acknowledged each person that entered the restaurant and addressed every person even if he had to tell them their order wasn't ready yet. Hearing him talk to the customers was amazing. If they had gotten angry or became aggravated because their food wasn't ready right then he remained calm and handled the situation very professionally and his tone and actions and apology for about a 3 minute delay made the customers become calm and leave happy and smiling. He had knowledge about his products and was running the front and the back. Jaycee and his one coworker managed and ran that restaurant phenomenally and to only b