Pizza Hut

Have been a customer here for a few years. The food is pretty good but yes there are issues. Dining in is weird because the menu prices are way different than when you order through the app. Then it’s crazy that there aren’t tomatoes at the salad bar?? I asked for some last time because you definitely keep them in the kitchen since they’re a topping option and nope you can’t get any to put on your salad??!! Then when you order through the app for pickup there are times that it’s much longer I’m talking you get there when it says it’s going to be ready and it’s not even in the oven yet?? I know this isn’t anything the store can control but it really needs to get fixed where it gives an accurate time that the order will be ready.

It was a slow time of day for them but everyone was doing their job and the pizza was excellent. The remodel is amazing! It gives the impression of being fresh and up to date. Good work.

I ordered a pizza online. Text notification said it was ready. I go in and they say it isn't ready. No biggie. Received it within 5 minutes. Not sure why. The pizza looked like it had been sitting all day and they decided to resell it. I have a pic. I think the boss there needs to remind the employees that th

We ordered our dinner to be delivered, we received the wrong items. I understand that these things happen sometimes but my problem is with how it was handled. I tried to call the store to get my issue resolved, I called three times and let it ring long enough each time that it took me back to the automated ordering line (which is a whole other problem in itself) I ended up taking my wrong items to the store, had to wait 15 minutes to even talk to someone, another 15 for my replacement items...All in all, I ordered my food at 5 pm, received it a little before 5:30 and by the time it was all resolved I got home to have the cold pizza that was actually correct, an hour after it was delivered. I paid a delivery fee...Why if I was going to end up at the store anyways.

My pickup order said 13 minutes when I ordered. I waited 20. Now they say it just went in the oven and it should take 15 minutes to cook. 15 minutes is not a big deal, but I came according to what I was told... And if it takes 15 minutes after it is in the oven, how was it 13 minutes from start to finish when I ordered? Kind of seems impossible to me. Just give real times man so we can plan accordingly.