Pizza Hut

I really don’t like making bad reviews but this experience was the worst and upsetting. We placed delivery order around 4 pm .. few minutes later discovered we made a minor mistake to our phone number .. which we tried calling this location multiple times to try to correct the error . We understand it could be busy but it was frustrating and with no update on the order on the app . Still says arriving around 5 pm . Which later then was 8 pm and still no update or no answer . As of now , we never received a delivery and had contacted the Pizza Hut customer service with the request of a refund since we never got our order .

I order online for a personal pan pizza free for my child because she won this certificate for completong her reading log for October. I placed my order at 4:01 gallve it 20minsfor the restaurant to prepare before making it to the establishment. Once I made it to the Establishment at about 4:30 I was cashed out and told that it would be a minute. It was not ready. I'm watching everyone come in leave out with their orders. I'm watching the workers put orders inside their oven to keep warm. I asked the lady who cashed me out. She had a long ponytail, blonde hair. Not a very pleasant looking face she checked my receipt. Look back to the workers and said yes it should be coming out. So by now I have already waited 30 minutes for a pers. onal pan pizza just for her to clock out and did not rece

Came into the store regarding an online order on 10/25/25 at 12:25 pm. Cashier was very nasty and did not even look for the order when I inquired about it. She walked off before I could even show her the proof of the online order. I don't spend my money at places where I am disrespected. So I cancelled the order. When I asked for proof of my refund. She refused to print me a copy so I had to take a picture. As a foodie who frequents different restaurants. I would save my money and go to another Pizza Hut.

Irene, I can't thank you enough for your outstanding customer service! My pizza arrived right on time and was absolutely perfect! I've visited this location many times, and your team never fail to impress me. Keep up the amazing work!

The app is easy and convenient to use , the deliveries are always very quick and on time! **An order of fries literally consists of like 12 fries , each and every time! For $4.19 plus tax, it's ridiculous! **