Pizza Hut

This PH is horrible. They have been advertising on their sign about their buffet since I moved here. For over a month, I have tried to go to their buffet. There is a sign saying short staffed and dining room is not open. Great , please take your sign down and quit false advertising to the public.

I'd love to be able to give a review about their pizza. Sadly, after I ordered 2 large pizzas then arrived to pay for them, the cashier at the window asked me for a tip. For what? I asked, genuinely wondering what I'm supposed to be tipping for. Well, the lady at the window took offense to my question. Told me I didn't need to be a smart ass. Ok, wow. I consider myself a good tipper. I always leave about %20 as a tip. When I get service. When someone waits on me at a table. Or if someone delivers food to my house. But ordering food through an app and picking it up at the window? Shame on you Pizza Hut! You should pay a living wage instead of whatever it is you pay. If it's such a paltry amount of money that your hourly workers and the manger herself (window lady said she was the manager w

The floors are dirty, the salad bar had nothing on it fresh, what pizza was on the buffet was cold and hard. Kayla was absolutely no help when I told her how bad the food was. She didn’t offer a discount, replacement or even an apology. At least 10 people were standing around looking at the buffet asking for fresh pizza and no one got anything. I’m in complete disbelief at the cost for 2 people who got absolutely terrible food. Update! Still no refund or phone call from this manager! What absolutely repulsive customer service! Do better!

I ordered online for pickup. I order 1 large pizza and 1 medium pizza, wings, and bread sticks. They didn't get my order right and gave me 2 mediums, however the staff was quick to fix and they was so nice about it and wasn't mad about it. I'm not sure the women's names up front but they are absolutely wonderful and I will definitely be ordering from this pizza hut again. Oh and the pizza was delicious and really fresh. Thank you Pizza Hut

So, if you see the sign that says "buffet is back", it doesn't mean back at lunch on a regular day. They apparently only do it in Fridays, so don't get your hopes up. And, if you're traveling through hoping for a quick meal (because it's a buffet), looks elsewhere. The food was what you'd expect from Pizza Hut. No complaints there. Oddly, they've removed all prices from the menu. This isn't a steakhouse with a Michelin star, so that seems like a strange move. We had to inquire about a dozen different prices with the server to even know what we were ordering. Nice people working here, but it was a fairly poor experience based on what appear to be some bad marketing decisions.