Philly Pretzel Factory

We had the best experience here. I came in planning to buy 10 pretzels for $10, but the owner actually let me know there was a special I hadn’t seen and offered 15 for even less. That kind of honesty is rare, and on top of that, the pretzels were some of the best I’ve ever tasted. He also noticed my sons eyeing the cinnamon pretzels, and when I told them “not today,” he quietly showed them kindness and surprised them with a bag full. It absolutely made their day. Highly recommended — great product, amazing people.

Honestly very disappointed I placed a order on DoorDash. The store canceled that at the moment I did the order no one called me. No one refunded my money. I finally called because the order never arrived today. They tell me my order was canceled last night. I asked them. Why didn’t you call me? They said they have no way to contact me. I asked for a credit or to replace it with something else, because I had kids here waiting for pretzels and They tell me they can’t do that that they refunded my account but yet they just told me they have no access to who I am. I called DoorDash and DoorDash can’t give me credits or my refund because they say the store did and I have not received my credit no pretzels no anything Very very bad business and kids are so disappointed! . I’ve been a custom f

The best and freshest pretzels you can get! The stuff is really welcoming and friendly and they always go above and beyond. I’m here weekly and have never been disappointed

The staff, specifically Carlos, was so helpful! We did a fundraiser for our school and they were so accommodating in helping set up the fundraiser as well as pick up for the pretzels! I can’t say thank you enough to the Carlos and the staff!

Pretzels, always fresh, soft, perfect amount of salt, It's a definite stop and try-