Penn Station East Coast Subs

Very unfriendly staff. I’ve never experienced this at other locations. I came in smiling and left down cast trying the shake off the negative mood that rubbed off onto me. All I ordered was fries, lemonade, and a cookie but it was like pulling teeth trying to get them to pay attention long enough to get the full order. At first they ignored me completely and helped the person who came in behind me. Then they forgot one of my items because they were barely listening and I stood at the register, ignored, trying to get their attention until the fries were ready and they had to interact. While I’m standing there they reached past me like I wasn’t there to give someone else their food.

How can you mess an Italian sub up this bad no toppings and the meat is overcooked just close the location at this point and the store doesn’t want to fix the mistake they they did

There was a manager that was power tripping. I had a buy one get one free coupon and she told me I to choose between 4 subs and refuse to sell me the club. I had to get two subs that I didnt want since they were on the buy one get one free coupon. Technically I should of been able to get any sub I want and the free one should of been one of those 4 subs on the coupon.

FIRST TIME AT THIS LOCATION A FEW WEEKS AGO AND IVE BEEN BACK TWICE SINCE THE FISRT VISIT! THE CUSTOMER SERVICE 10/10 AND THEY MAKE THE BEST SANDWICHES! I DONT LIVE NEAR THIS LOCATION BUT I WILL NOW TRAVEL TO PATRONIZE AND YES THERES ONE CLOSE TO ME BIT THEY DONT TREAT ME LIKE THIS! 😂

I ordered the Philly Cheesesteak and fries. I was banging. I'm an out-of-towner but I would definitely stop again if I come through. Very worth it. Bathroom was not so clean but, whatever.