Panera Bread

Not at good day for Panera Town Center or me! I placed an online order for a Classic Miche loaf. Thick Sliced. I needed this cut for a recipe. When I picked up my bread - I ordered at the counter a pick-two with Fuji Chicken Apple salad - to go. I left without checking either order. What a mistake. I am at home getting ready to eat my Fuji Chicken salad - no apple chips. The chips make the salad. No chips - no salad. :-( I need to go back to the store for my chips. Then I look at the bread - it's thin sliced. That cut will not work. Now back to the Panera, I learn from the counter staff that they are/have been out of apple chips. Why wasn't I informed when I ordered? They nicely refunded my money. What a waste of my time and my lunch hour. The bread - I received a new

Good to study and do work at but food and drinks not so great. In top of the small amount of mac and cheese, it was also very cold and shells were hard. Tasted like it just came out of the freezer.

Staff are very courteous and kind and do their best, however, the cappuccino and specially the croissant that I ordered were disappointing. Cappuccino was ok, tasted like milk and water more than coffee and milk. The croissant was really stale, not well baked inside as well. I was having higher hopes for baked goods from Panera being known as a bakery.

My husband just went to Panera this morning and came home with “fresh” bagels. These are definitely a couple days old as they feel like hockey pucks. This is the fourth time we’ve been to Panera and have eaten stale bagels. No longer.!! so long, I really loved your community feel and the freshness of your food. But I don’t appreciate two day old bagels being sold as fresh made.

Went in for a quick pick me up. Got the Mac and cheese. Taste always on point. It's one of my go to meal. Yum yum