Panera Bread

This is the most FILTHY good establishment I have literally ever seen in my life. No joke every single table has trash on it and trash all over the floor under the tables and all on the floor in front of the garbage.

I ordered the you pick two meal and an extra side of bread. When I went to pick it up through the drive through, the line was taking so long and we didn’t even move for like 10 minutes. I parked and went in to get my food since it said it was ready and rapid pickup was not so rapid. When I got my food and looked inside the bag there was two bags of plain chips in place of delicious bread. Who wants chips with their soup and salad on top of having paid an extra dollar for an extra side of bread. When I pointed this out and asked for bread instead, the worker went into the back and was there for several minutes only to return with no bread. They said they were out. Tell me, how does Panera run out of bread? I was deeply disappointed and it make my food far less enjoyable.

Amazing customer service! I had two different young women help me at the counter for two different orders on this visit, I wish I knew their names to give them a shout out. The first one I ordered a lemonade but they stopped making the kind I wanted. The women offered me two other options that I was hesitant about, but she provided me with a small sample of each. I ordered the Mango drink, it was good but the sugar with knock you out. After sitting inside for an hour I went back to the counter and ordered a sandwich, the grilled BBQ chicken. It was very saucy and full of flavor. Unfortunately the bottom bread was very soggy. This is a new build and is a open concept but it does lack the traditional Panera individual booths that I would prefer. I also think there needs to be someone station

I keep trying to give this location a chance at 6am on my way to work. I ordered avocado toast which took 15 minutes to make. There was only 1 in person order in front of me and I was the only drive thru customer. Very disappointed at the speed of service at this location. See attached photo for what took 15 minutes to make. Management needs to hire a more efficient morning staff with a sense of urgency to derive the morning work crowd.

Went here today in the drive thru, apparently that was a mistake. I made another mistake of not checking the bag before I left. I ordered a sandwich, cup of soup and a pastry. I got all the way home, sat down to ear lunch, no sandwich. I called and the manager basically said they couldn't do anything because I went thru the drive thru. But I can bring back my receipt next time I am in the area and I have to go in and then they can refund me, not super convenient. So now I need to go out again to buy lunch from somewhere else and already paid over $16 for a cup of soup and a pastry. Besides getting my money back when in the area, which isn’t often, I wouldn’t go back there again. I understand accidents happen but the fact that it is basically a “sorry for your luck, but can’t do anything