Pancheros Mexican Grill - Wallingford

Very good quality ingredients. Wanted to try something new for lunch and I would definitely come back to try something of their other things. Queso was so delicious too!

Seriously? $14 for this? A literal 1" deep bowl that isn't even filled from side to side. I knew inflation on food was real but holy cow. What an absolute joke!!!

My husband and I tried this restaurant (Wallingford, CT) for the very first time last night. The two young gentlemen working at the counter - Malik and Shakir - provided service above and beyond excellence. They were both extremely friendly, helpful, courteous, are efficient. This kind of customer service is not common enough, but should be the standard. I called the store to share praise for these workers to the manager, Brittany. She was equally friendly and expressed appreciation for the feedback. Kudos to this crew!!

I dealt with nick. Despite it being close to closing and a rush of customers coming in, he went above and beyond to make sure I felt welcomed to eat inside, and was fast and efficient with his service. Burrito he made was excellent too. It’s always really good here but there was something about this experience that was top tier. Food quality, efficiency/quick service, and the *genuine* positive attitude and I could tell he genuinely cared to make sure I had a good experience. Get this fella a pay raise or at the bare minimum pay closer attention and praise his efforts!

I hate to write a bad review but I have been coming to the Wallingford location for almost a decade now, it used to be AMAZING I would come in weekly, but the quality, cleanliness, and service has gone down drastically. I just walked out today without food on my lunch break because the meat on the grill was charred to a crisp, truly inedible, and the last few times I came in the meats were all blackened even the tofu. The service and food is only good when management is in. After 5pm or on days managers are out the food is completely burnt and the teen boys behind the counter are rude and not clean. A few weeks ago I ordered a burrito with extra rice and it came with no rice and everything was burnt. They had their friends behind the counter and were extremely rude to me. I always tip and