McDonald's

I ordered a mango pineapple smoothie with my meal for a $1.40 upcharge. The employee handed me a pinkish smoothie, and when I asked her if it was mango, she just said she couldn't accept it back and offered to exchange it. She sounded frustrated and asked us to pull forward for the rest of our food, as if it was my fault. Then, a male, who wasn't in uniform and had no name tag, delivered our smoothie without the rest of our meal. He was very nice, but it seemed like he didn't work there or have a clue what he was doing, as he had to go back inside for the rest of our meal as we had to ask where it was. When I lifted the smoothie to put the straw in, there were clearly black hairs in it. My stomach has completely turned, and I'm disgusted. I have children who were supposed to consume this

food was not edible. so overcooked it was disgusting. employees were rude, and it seemed comical to manager about the complaint of my burnt chicken. absolutely no pride in their work, food, appearance or store.

The people were great. Service down seems no trays and maybe no napkins had a roll of paper towels. Dine in food served in a bag and only one napkin.

This is the third time we have gotten an Uber Eats delivery where our full order was not delivered. This clearly isn’t the fault of Uber Eats as we have had different drivers each time. While we have received refunds from Uber Eats, it is extremely inconvenient and disappointing when whole food orders do not make it, especially when children’s Happy Meals are missing and we then have to turn around and find alternative meal options for our family which takes out the whole point of getting fast food delivered to begin with.

We stopped here for breakfast on 10/19/25 while traveling up US 19N. There was one male standing at the counter staring at the cash register screen and ignored us. We went to the quiosque and placed our order - No receipt - No order number so we had to guess which one was ours on the screen. While waiting, an elderly couple tried in vain to get someone's attention because their order did not include their drinks. Finally, they caught someone's attention and he just grabbed the receipt of of their order and walked away with it. While still endlessly waiting for our order, a tour bus showed up with a load of senior citizens. They stood a the counter and pleaded for the guy at the register to take their orders. He did not even look up. Some woman behind the counter kept walking around staring