McDonald's

North Adams, MA · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in North Adams
#39
of 48 restaurants
City Percentile
17%
rating percentile
Address
McDonald's, 17 Union St, North Adams, MA 01247
Phone
(413) 664-7272
Website
www.mcdonalds.com/us/en-us/location/MA/NORTH-ADAMS/17-27-UNIONEAGLE-ST/1147.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in North Adams, MA. It is one of 48 restaurants listed in North Adams. Its 3.3-star rating is slightly below the North Adams city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Maddie Becker · Feb 2026

Absolutely horrible time going to this McDonald’s, I’ve been to some that have messed up my order, completely forgotten things yet I NEVER had to wait as long as I did here. Waited more then a half hour in the drive thru at a FAST FOOD restaurant and by the time I got my food it was barely warm. If you have the option, drive farther and look for a better one to go to because this one ain’t it.

★☆☆☆☆ 1.0 Kimberly Huerta · Mar 2026

It is getting worst, slow service any time. I have been trying to give this place a change but no matter the time 7 am, 5 pm or 11 pm there's always a wait of 25-40 min for the food. Even u get other items like shakes, they will make them 30 min after they gave u ur meal backseat they deleted it off the screen.

★☆☆☆☆ 1.0 Emil Corb · Feb 2026

I feel awful for the people who work here. They are consistently understaffed, they are always out of key ingrediants, and their equipment is always malfunctioning. Mcdonalds needs to offer a liveable wage so that people will actually work there. Until then, expect 20 minute wait times for an egg mcmuffin.

★☆☆☆☆ 1.0 Kyle Carden · Dec 2025

I have ordered from this McDonalds several times. The drive through has taken up to 40 minutes to get through. The fried chicken is often cooked poorly in such a manner that the end product is near mushy and greasy (chicken tenders and mcrispy). I am lactose restricted. If I order something like a burger with no cheese, 50% of the time I will receive it with cheese. Terrible overall.

★☆☆☆☆ 1.0 Tracy Caride · Dec 2025

I love being ripped off by multi-billion dollar companies, the first time I ordered offline they took my order and the money then when it was supposed to be delivered I get a message my order was picked up then I get another message saying it was canceled I tried calling it goes to voicemail and can't leave a message because the mailbox is full wow im shocked but the money was taking. I will NEVER use the app again or go to this branch ever again.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.