McDonald's

Needham, MA · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Needham
#40
of 56 restaurants
City Percentile
22%
rating percentile
Address
McDonald's, 340 Chestnut St, Needham, MA 02492
Phone
(781) 444-8592
Website
www.mcdonalds.com/us/en-us/location/MA/NEEDHAM/340-CHESTNUT-ST/1302.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM

McDonald's is a restaurant located in Needham, MA. It is one of 56 restaurants listed in Needham. Its 3.9-star rating is slightly below the Needham city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–

Customer Reviews

★★★★★ 5.0 Mayisel Soto · Feb 2026

I used to go to the McDonald’s in Newton, but because of Yiselle, I now come to the McDonald’s in Needham on Chestnut Street and it’s absolutely worth it. Yiselle truly personalizes my experience every single time. She greets me by name, knows my order, and makes it perfectly each visit. She goes far beyond just doing a job. She treats customers like friends, and that kind of care from McDonald’s is rare. Employees like Yiselle are the reason people keep coming back, the reason I will continue to come to this location. Thank you for always making my experience so positive Yiselle! And for always making my macchiatos delicious!

★☆☆☆☆ 1.0 Xy2 · Nov 2025

So dirty inside! All the tables had either drinks spilled, ketchup splattered or crumbs all over. Floors were sticky also. I sat down in their dining room to eat, and the table i was sitting at, I had to clean with napkins. Everything just grossed me out. There was so many of them in the kitchen, just standing and two employees also sitting down, in the dining area also, while they were on their phones. So it’s not like they were busy. I was the only customer in there for the whole half hour. At one point I needed ketchup, so I went up to the counter and asked the lady if I can have some ketchup. She handed me the container of where they store their ketchup and it was mostly empty and couldn’t help but notice how filthy the container was with crumbs all over. It just looked like it had not

★★★★☆ 4.0 Alexandra Honor Arrivillaga · Nov 2024

Clean , including the bathrooms the staff is friendly . A big lot so parking is not an issue .

★☆☆☆☆ 1.0 Electric Guitar · Jul 2025

they denied service when we came in before it closed. They were very rude disrespectful and only let us pay in cash and didn’t even let us order. They also wouldn’t let me come into pee While we were already in the building. I was about to pee on their floor. Then one of the workers shoved me out the door and told me to go pee on the curb. I am highly dissatisfied with this location and I recommend that you go Other places so instead of peeing inside, I peed on the roof because they left in unsupervised ladder for a small child like me to climb up.

★★★★☆ 4.0 Daniel · Aug 2025

Food was hot. Service was fast. Staff were friendly. Better than my typical McDonald's experience.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.