McDonald's

Independence, KY · Fast food restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Independence
#17
of 36 restaurants
City Percentile
11%
rating percentile
Address
McDonald's, 2088 Declaration Dr, Independence, KY 41051
Phone
(859) 363-0500
Website
www.mcdonalds.com/us/en-us/location/KY/INDEPENDENCE/2088-DECLARATION-DR/25868.html?cid=RF:YXT:GMB::Clicks
Status
Open · Closes 12 AM

McDonald's is a restaurant located in Independence, KY. It is one of 36 restaurants listed in Independence. Its 3.2-star rating is slightly below the Independence city average of 4.1 stars. It ranks #17 of 36 restaurants in Independence. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

SaturdayClosed
Sunday5 AM–10 PM
Monday5 AM–10 PM
Tuesday5 AM–10 PM
Wednesday5 AM–10 PM
Thursday5 AM–10 PM
FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Bentley C · Feb 2026

If I could give negative stars, i would. I ordered a steak egg and cheese bagel with extra sauce but no egg. I went home and got the sandwich out and found no sauce and egg on the sandwich. No biggie. I called the store to let them know and the 2 workers I spoke with were very rude and inconsiderate. After some discussion the worker rudely told me " well I guess you will have to bring the sandwich here and get another one ". I live about 30 mins away so its not a short drive but the worker was implying I was lying, so I took the 30 min drive back. When I arrived at the location and waited at the counter, the worker took my sandwich and went to the worker which was in hearing distance of me and the worker told her I was here with the sandwich to which the worker replied " are you serious? H

★★☆☆☆ 2.0 Alejandra De La Cruz · Feb 2026

My husband and I order breakfast here every Tuesday before work, we order the exact same thing every single time. This morning we went through the drive thru as usual, we ordered the same thing as always which is the big breakfast 2 apple pies an extra order of pancakes and a few other items we paid and went to the window to get our food. While at the window we asked for an ice water and we were told they were to busy to give us ice water but they gave us a cup of ice. Then we got our food and realized we didn’t get our apple pie or our extra order of pancakes I went Inside asked for the manager and explained what happened The manager told me the big breakfast didn’t come with pancakes, and that I would have to pay again. So I paid the five dollars for 3 extra pancakes when my big breakfas

★☆☆☆☆ 1.0 Kimberly Trillano · Dec 2025

Don’t come here often but each time I do they never fail to ALWAYS provide the wrong order. Staff lacks training and they don’t check their work. I understand it’s busy working in fast food but train your staff to follow orders correctly or at least to double check the order or hire staff that is diligent in working hard and proving it in their service.

★★★☆☆ 3.0 Angel Parrett · Sep 2025

Repeatedly provides incorrect orders, regardless of being able to verify via a paper receipt. Yesterday I ordered 2 10 piece nuggets (app deal buy1, get1 $.99) with honey. Normal, regular honey. I received 1 nuggets with honey mustard. The honey mustard packaging and the honey packaging are nothing alike, and my ticket clearly listed two orders of nuggets. The sauce error has happened multiple times. Update 10/8/2025: I believe the underlying issue here is staff training. I went through the drive through today, again to pick up a mobile order. The employee initially handed me a bag with no sauce (clearly listed on the order) and then tried to give me honey MUSTARD. I stated again I would like regular honey and described the packaging. Not sure if they were actually out, as the manager cla

★☆☆☆☆ 1.0 Shaniquiwa Howard · Dec 2025

Ordering through the Drive Thru was the WORST experience. We were cut off every few words and then told to repeat. Drinks not available, etc. Every sandwich we ordered was wrong. Then all of our drinks were flat. Went inside to fix the order and get new drinks. All of the drinks were bad. I trashed the cups and came back to the car. My husband has been inside waiting for the food to be fixed for 20 minutes.(still inside) By the time he gets back he wont even eat the fries. Every car parked is complaining about food and going back inside. The white truck we pulled in beside of is still waiting on his Mobile Order. 1 star is way more than this place deserves.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.