Firehouse Subs Harris Pike

i’ve been here a count full of times and there’s been 2 people to make me feel welcome not even the so called managers have made me and my family feel welcome. The two people were absolutely amazing so kind and really fast. I think they said their name was Elise and kenzi I’ve been meaning to make some reviews for a while now there’s been a few times I’ve had hair in my food there’s been a few times it’s taking them over 10 to 15 minutes to get one sandwich out But not one of them two girls are working!! I look forward to coming again

I used to like eating here. The past two visits have been unacceptable. Walking in, I noticed an employee sitting on a food prep table. She slide off the table, phone in hand. She walks up sets her phone on the counter then proceeded to put on gloves to make our food. I asked if she would was going to wash her hands and another employee responded "she just did". I clearly watched her not do so. She got an attitude so we left. We try again a week later. As we walk into the store a different girl sitting on the same food prep table. Different employees different nights. I spoke to the shift manager and asked if this is common practice, she said no. I hope this can be addressed, I really do enjoy the food just not accepting possible unsanitary conditions.

If you’re a lover of meatballs, you gotta try their Meatball Sub! This sub has been consistently delicious 😋 Also, the staff is very friendly and wait time isn’t too long at all.

Firehouse Subs was a letdown. I found a hair in my sandwich, which is gross. When I told the staff, they rolled their eyes and barely apologized total high school drama energy. The attitude everywhere felt like they didn’t want to be there. The sandwich itself was just okay, and the place looked a bit messy. Not going back until hygiene and customer service actually improve.

To me, this is the best place to get a sub. They definitely don't skimp on the ingredients, and hardly ever have to wait too long before you get your food. The fact they support public safety is a big thing with me..