Starbucks Coffee Company

I loved my visit my cashier was Jena and she was amazing even with the huge line. The other two girls making the drinks were super quick and did really well with my drink. I didn’t have a bad experience with the Starbucks it was the fact that I couldn’t tip them for how good they were. I asked her where the tip jar and she politely told me they don’t accept them. I guess that’s kind of boo on Kroger though

The locations does give refills on regular cold brew. :( Staff are friendly and the service is fast enough. The tables are seldom clean, not sure if a Starbucks or Kroger problem, which sucks if you want to have a coffee while waiting for something.

Everytime we go here at least 2/3 times per week theres no whip cream on the cold lattes we order. For as much as we go there it sucks having ask them to fix our drinks. We order ahead so we dont have to wait. Because of this we have to wait now...

Ordered an iced chai and they made me a completely different drink (I order the same drink every time so I know what it tastes like) and when I questioned it, they looked confused and annoyed. When you’re paying $7 for a coffee, you expect it to be what you ordered and if not, that it’s corrected.

Today 6/24 at 1230 stopped by to get some coffee, stood at the counter for ten minutes while one washed dishes and the other was making drinks and kept looking at us but never acknowledged us or asked the other to take our order… another girl was stocking, walked by us and again didn’t acknowledge us. I finally had to ask if this is where we order to even get our order taken. Absolutely no sense of customer service by these three girls. Do better.