McDonald's

Bought food for me and my family. My son found a fly crushed in the corner of his box and we all lost our appetite. I reached out to corporate customer service and they acted as if the situation would be addressed. When I went to the store and spoke with the manager a week later, he was unaware of the situation which tells me McDonalds considers cleanliness low in the priority list. Disgusting.

drive thru at night makes me park every time even though I order through the app. They are cheating the system that tracks speed of service. I end up being the only car in the whole place and parked for 10+ minutes every time without fail with no apology and no communication at all. I live very close so I go here a lot. It happens every. single. time.

I Asked for a simple mcdouble meal bag with HOT mustard and A large lemonade, i was told to just go to the window because the employee couldn’t understand english well and had to go find someone to help them, when i received my order i was given a sweet tea lemonade, that i caught and asked them to fix but when i got home i realized they gave me sweet and sour??? My burger was supposed to have extra pickles, do you think i got that either? lol take a wild guess, no. this is SO frustrating and unacceptable. How do you screw up a SIMPLE order that bad?

The service is very slow, after 15 minutesI was told jist waiting on fresh fries. Food finally comes and everything is cold. My wife went to bring pur daughter's into the bathroom and she wouldn't use the bathroom because 1. Employees were taking break in the bathroom 2. Blood covered the toilet seat And 3. Used tampons scattered the floor. Needless to say we will not be returning. This takes the #1 most disgusting McDonald's I've been to.

This location has been struggling, especially at night. I am constantly told to wait in the pickup area in spite of waiting in the drive through for several minutes. I hate that this is the only fast food joint in the Gales Ferry area! The franchise owners need to step in and address the poor service and slow wait times at this store.