McDonald's
Franklin, VA · Fast food restaurant
- Address
- McDonald's, 1650 Armory Dr, Franklin, VA 23851
- Phone
- (757) 562-7822
- Website
- www.mcdonalds.com/us/en-us/location/VA/FRANKLIN/1650-ARMORY-DR/11877.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 11 PM
McDonald's is a restaurant located in Franklin, VA. It is one of 44 restaurants listed in Franklin. Its 2.9-star rating is slightly below the Franklin city average of 3.9 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 4 AM–11 PM |
Customer Reviews
The lack of literacy recently is astonishing. How hard is it to read the ticket and prepare the order for how it reads? Waited nearly half an hour in the curbside spot, just to have to go inside for my meal and for them to STILL get it wrong! Food service is not a difficult job, it's the lack of effort for me. Don't waste your time or money here, go to Wendy's instead where they make it right.
The absolute worst McDonald's I've ever been to in my life they had plenty of people In back working but nobody to work the cash register or serve the front had to wait 45 min for my food and then get in the car to realize they didn't put my sauce in the bag so I was so pissed at that point I didn't even eat my food 12 dollars wasted. I saw someone else wait a hour he said just for 2 apple pies nothing else. I never take time to leave reviews but this place was that bad I had to say something. C'mon Mickey D gotta get your game together you've slipped way downhill from your reputation from yesteryears
Slow is an understatement. They take forever to do anything and the orders are still wrong the staff is rude, absolutely zero manners. My order was wrong twice. Manager hung out the window looking around but I was passed the first window by then. She came to the second window and said, “ What is it?!” With a terrible attitude and then grabbed my order and told the other girl, “give this to her!!” They just need to fire everyone and shut it down. These people do not need to be employed working customer service.
Just don’t go here. I made the mistake of going inside to order. I used the kiosk as there were no employees at the counter. Not a big deal. It was 9:55 am so the only thing you could order was the breakfast menu. Which is what I wanted. So I put my order in. Then proceed to hear the people in the back making a big deal about me ordering breakfast at 9:55am. Then proceeded to wait a crazy amount of tike for my simple order. Then finally got my meal from a rude guy behind the counter. I said nothing and grabbed my bag of slop. He then proceeded to try and cuss me out as I was walking out of the building claiming I “snatched” the bag of food. I didn’t engage with his attempt at rage baiting me and simply walked out. The food was inedible. Avoid this place like the plague.
I'm local and I am very saddened to see our one and only McDonalds here. It has reach to the point we're not coming here any more. Something definitely needs to be done! The service is slow even on a good day. The food is not up to McDonald's standards. You never receive the order as you requested. (Fries, sandwiches, etc. missing) My husband had to get hand soap from me in the bathroom because the men's bathroom didn't have any. How are the male employees washing their hands before returning to the kitchen? This was reported but wasn't addressed while we were there. (We dined in for about 45 minutes before leaving.) This problem starts at the tip top of this business. Hire quality managers, then in turn they hire quality employees. Train them accordingly! Mr. Taylor, Mr. Taylor. Do you no
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.