McDonald's

My kids and I sat at the drive thru for 5 minutes and watches 3 cars go through the other drive through line and there was no one asking to take our order. So I parked and wwnt inside to order and ask why we couldn't be helped at the deive through. A young gentleman apologized for the inconvenience and took my order right away. As I stood there waiting for our food the young man (Nick) was hustling, serving people in the restaurant and also tending to fries and just was doing a great job. I don't know who wasn't doing there job on the drive thru mic but they need to be gone from public services. Thank you Nick for you efforts and because of you my family and I will return.

Ordered a Quarter pounder with cheese meal win no onions. I had to pull ahead after receiving my drink order and wait. (All I ordered was the value meal). After waiting about seven minutes or so, I got my order and drove home. When I got home and opened the container with the sandwich it looked like it was stomped on the ground and a slice of cheese thrown on it. At least they didn’t put onions on it. See picture.

Pass three times within a month. 1st time I ordered on app drive up get my items get back home completely missing 1 out of 2 meals 2nd time ordered 2 cheeseburger large fries and drink. Again drove home I am eating and 2nd sandwich has a 12” if not longer black hair in it. 3rd time ordered TWO LARGE FRIES AND 1 DOUBLE CHEESE. I GET HOME….. I HAVE 1 FRY 1 BURGER they got 50/100 right This McDonalds has its up and down but this was just enough for me to stop going here I’d rather drive further to the one by target then this one in Dover within a month 3 things occurred and other times to this time it made me wanna write about it. Seems to have no care anymore was a decent place 5 ish years ago and prior.

They tend to be busier usually, but they keep the lines moving decently quickly most times. The food has been fresh almost everytime I go there. The staff is nice.

I never got my food. I didn't appreciate being treated so rudely in the Drive-Thru. No question asking if am I ready to order, I get there's a line. I don't often eat at McDonald's and I needed a minute to look at the menu. I told the rude young man what meal I wanted and while I was looking for non soda drink options he just kept on repeating himself with a more inconsiderate tone as he went on. Didn't even give me the opportunity to ask can you give me a moment, nothing. Just kept on with an attitude and asking are you going to order a drink?! I'm sorry but McDonald's of Dover your drive-thru attendance need to do better. Wednesday evening 5.21.25 @ 6:45pm. Young man, if you don't like working with people or have the patience then move to the fryer!! Your tude because I wasn't fast enou