McDonald's
Burtonsville, MD · Fast food restaurant
- Address
- McDonald's, 15569 Old Columbia Pike, Burtonsville, MD 20866
- Phone
- (301) 421-1598
- Website
- www.mcdonalds.com/us/en-us/location/MD/BURTONSVILLE/15569-OLD-COLUMBIA-PIKE/6120.html?cid=RF:YXT:GMB::Clicks
- Status
- Open 24 hours
McDonald's is a restaurant located in Burtonsville, MD. It is one of 34 restaurants listed in Burtonsville. Its 3.7-star rating is slightly below the Burtonsville city average of 4.1 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | Closed |
Customer Reviews
I went there today for an early lunch around 11. My burger was old and disgusting I could not even finish my food. This is atleast the 3rd time I been to this location and have issues. With food missing, a green egg on my breakfast sandwich now This with the burger. Also the lady at the window that took my payment was rude not friendly at all. No thank you. I even said thank you and she just looked at me with disgust. What was disgusting is the burger I paid for! Yuck I don't eat at McDonald's often so when I do. I expect fresh food at the least.
Absolute trash staff don’t have the manners to even say Hello or a Thank you after you paid their hourly pay. Refuse to substitute sausage/ bacon with Egg. Never been refused a substitute especially when you’re asking for NO MEAT!! Save your money and go across the street to Tacobell , Dunkin and plenty of other options.
Every thing was doing good until when I approached the Counter with my coffee cup and say hello the lady spanish manager was so rude I even didnt say anything and she said quickly and a rude way We dont Have refill and she said it twice rven i didnt even have the chance to say a word then when I say this is the first time that macdonald has no refill i go macdonald everyday where i stop i buy coffe and others stuff and I aways have refil if i want to. And she said evey macdonald has no refil....??? So bad Customer service here in this branch
I come to this location for lunch 3/5 days a week and 2 of those days I can count on my order being messed up. I order on mobile because the language barrier is so absurd at this location, and even then without speaking to me they still mess the order up. Today I paid extra for a deluxe sandwich just for it to come with only ketchup,mustard,and pickles. I’m getting real tired of getting robbed by this location. Maybe it’ll change next Monday.
Arrived at 4am was told at the intercom to move up and wait 5 minutes because the “system was switching over to breakfast “… Got to the window he then said cash only until the system switches over. Waited for a bit then left hungry on the way to work. The 7/11 is no longer there and McDonald’s is the only thing open… Biggest franchise restaurant byw still failing to get it together. I watched a few cars behind me turn around and leave.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.