Krystal

I have stopped by this exact location multiple times over the years throughout my travels. The last time I was here was approximately 6 months ago and everything was great. I stopped again today 3/9/25 and the place is in dissaray! Holes in the bathroom walls with exposed insulation and water damage, the lighting is awful, the women's restroom was disgusting, the floors were covered in what I can hope would be water; and the bathroom door does not lock. Customer service was mediocre, the employees acted as if they wish we hadn't even came in. We got our food to go as we are travelling so when we got in our car we found that the burgers were old, cold, and flavorless, the bread was absolutely soggy in some places and hard In others, and the onions that are there look as though they have bee

It was convenient and good in a pinch. Friendly staff

The food wasn't fresh everything was cold except for my daughter's cause she got the bacon cheese Krystals we saw the steam coming up from hers and mine and my husband's Krystals wasn't good they were cold even the fries. They went diwn hill from the last time went. The ladies bathroom was leaking had water all over the floor just NASTY. We will go somewhere else before we go back there. Needs to be remodeled.

Whenever in GA I always want to get Krystal's because there arent any in my state, but this one has consistently let me down. Will not visit this location again. The food is always cold or luke warm. The cheese doesn't even melt on the burgers. If you go ask for hot, fresh food.

Update: They have improved a lot since a year and a half ago in all areas. Absolutely my worst, Krystal experience ever! They have changed their frys, and they are horrible. One of my burgers was smashed in the box and totally disgusting. I'll post a picture if I can. I don't plan to go to the Commerce Krystal again.