Kobe Japanese Steak & Seafood House

I had a very disappointing takeout experience. I ordered steak (medium) and shrimp hibachi and requested no mushrooms in my vegetables. The steak came well done instead of medium, I was given scallops I did not order, and I received no vegetables at all. Additionally, the menu states the entrée includes soup and salad, but I was told that these are not included for takeout, while still being charged the same price. When I called to address the mistakes and asked to speak with a manager, no manager spoke with me. The staff were unhelpful and placed blame on me for not checking the order before leaving. For the price and reputation of this restaurant, the lack of accuracy and poor customer service is unacceptable. I would not recommend takeout from this location!

I've been to a lot of these restaurants and one of the things you want is a show. We had a party of 11 and several people who ha e not been to a hibachi restaurant. Our cook was boring, he also did not cook the food in the best order. You either had to wait and let your rice get cold or eat each item by itself. That being said the portions were big. There sauces were just okay. No lunch specials so expect full price at lunch.

Generous portions of meat in the entrees, and decent meat quality. Pretty average to good overall in terms of chain-ish Japanese steakhouses.

The restaurant was pretty crowded. My wait time was about ten mins. I went around 8 p.m. for dinner. There were families. I did not have a long wait before I was waited on. I ordered a water. Later, I ordered the Salmon Hibachi Entree, and Sake. I was unhappy with the timing of my meal. It all came out at once without no regards to the temperature. At first, the food tasted alright. I had eaten half of my Hibachi plate and crunched down on something. It had a different flavor than the entire plate. I spit it out immediately, without chewing any longer. To my surprise, it resembled a burnt roach. I calmly complained. The waiter was nervous but somewhat nice about it. He promised a manager to my table right away. About five mins later, another colleague approached the table. I will assume

So I ordered sushi and I got some old probably improperly stored sushi that was so bad the tuna was black. I got it replaced and got black tuna again eventually asked for cooked sushi shrimp tempura which they replaced for me but I should not have to deal with black tuna.