KFC

Absolutely unacceptable experience at the KFC in Hueytown. The food quality was terrible—my Famous Bowl came with corn so dried out it was clearly old and should never have been served. When I asked to speak with a manager to address the issue, I was told there was no manager in the building. That alone speaks volumes about how this location is being run. Customers deserve fresh food and accountability, and this location delivered neither. I will not be returning and do not recommend this KFC to anyone expecting basic standards of quality or service.

Placed a pickup order at 8:30, drove into town to pick it up at 9. This is after the app saying my food was prepared and ready for pickup. The guy at the speaker then told us that they close at 9:30 and wouldn’t be able to fulfill our order…what? Whoever owns this franchise needs to rethink who he has working because it’s just unacceptable. I know they could’ve made our food with ample time. Colonel Sanders will be disappointed…now I’m struggling to get a refund

Ordered a pot pie and wedges she me pulled down an older dark skin woman with grey hair. I waited 12 minutes of wedges got out to check on my order they never dropped the wedges then apologized. I waited an then she came around the corner with the wedges to fast. She had given me some old wedges that she had warmed up in the microwave I asked for a refund also I feel as though the pot pie was old because it was extremely salty which indicated to me that the pot pie was old also I never had one taste that way

Ordered a 12 piece online family meal last night and it made my fiance sick and it made my dog sick I don’t give my dogs human food that often so this was a treat for her and when i called the store I was told I’d have to call corporate on a refund and I did and I have to wait on a refund but that’s fine just letting you all know that and when I made the order online I told them my pick up time was for 3:30 just to be told I’d have to wait for my order until 4:30 and the lady who was speaking on the headset was just absolutely rude and when I asked if she could go ahead and make the order she flat out said I’m gonna have to make that chicken like it was an absolute problem for her to do so just absolutely rude photo below is gross and yes it has dog food in as well as that’s what she ate f

I truly love "Kentucky fried chicken" < 🍗🐔> 🤨but damnit man!!!🫤 😳every time I order the 12 piece family meal, i end up with 2🍗, 2 thighs 😵‍💫and 8 dried up breast🫩! Other than that everything else is AWSOME!!! From now on I'm specifically requesting no breast. I used to be asked white, dark or mixed. I should be accommodated with a free family meal.🥹 🥧