Jersey Mike's Subs

Had the "#2 Bundle, it was great and so was the price! 😉 Service was INCREDIBLE! What a great team! There was one girl I believed to be the manager, I'm not sure if her name was Emily or Lacey, but she was great! There was an issue with the app, so my order was delayed but even with that it was still some of the fastest service I've had at a Jersey Mike's! But I really wanted to give props to Emily/Lacey, because she has the patience of a saint!!! There were multiple "Karen and Doug" couples in there and she handled them so nice and professionally. I don't know how she did it because I wanted to choke them and I don't even work there! 😆

Ordered a chicken cheesesteak with onions, mushrooms (NO peppers) provolone cheese, and a roast beef sub (#6). The man taking orders had to repeat my order 5 times. When I got home, the cheesesteak was loaded with peppers, no mushrooms and american cheese. The RB sub was diluted with "mike's way", leaving it quite soggy and barely had any meat on the sandwich. Frustrating having to deal with staff who have no attention span or pay attention to details. This is the third time the sandwiches were not done correctly. We will not be returning to this location, the one near Sprouts off Rt 466 is consistently better.

Your team was awesome tonight.. They were extremely busy, but still had positive attitudes.. nice to see good customer service still.. I appreciate it!! Thank you

I placed my order through the app before 5 PM and arrived a few minutes after my scheduled pickup time. I was told it would “just be a minute,” yet walk-in customers and smaller pickup orders were repeatedly prioritized over mine. I ended up waiting an entire hour for my order to be made. This store is not adequately staffed to handle the volume of orders it accepts. I will not be returning, or at the very least, I will not be using the app again, as ordering ahead serves no purpose here.

Our car was incapacitated, so we gave delivery a try. Order arrived almost 30 minutes ahead of stated time in perfect condition. JM's subs are the best and this restaurant was no exception.