Jack in the Box

I placed a $55 online order but when I came to pick it up they said someone already had all ready picked it up. I asked how when I had my proof of my order. The man I spoke to named Angel, who I under stand was not trying to have conflict but was extremely stern and did not seem concerned with actually taking accountability and correcting the mistake told me they use an honor system and don’t ask for proof of order if someone comes in and says a name they give them the order. I asked if the person who received my food stood at the counter and looked at the screen for a bit and said a name since you can see all the orders with names and just say one? He didn’t answer me. He said there was nothing he could do, they couldn’t just make it again because it was a lot of food. (I know, I paid for

I came through the drive thru at this jack in the box on January 1st at 5:30 pm. I was very frustrated and upset with my visit due to an employee that works there that goes by the name Marilyn V. When I had started ordering she was very rude and disrespectful to the point that she wouldn’t let me finish ordering and would cut me off. It got to the point where she lied about having bacon, jalapeños, and ranch saying that they don’t give that at this location when I had asked to get them on the side. I had also ordered a #4 burger with no cheese and no mayo for my grandmother that is allergic to lactose and Marilyn still processed to put it on the burger after I had repeatedly told her to please make it without cheese and mayo. When we got to the window she refused to repeat my order and giv

My food is always fresh and the employees are great as soon as I walk in today they got my order out fast when i am driving the bus for my facility today and on a time frame great service all around and the only jack in the box around the area that always gets my order and food right they never have a attitude and I’m finding that rare in fast food nowadays great location

This location in lake worth tx is one I will stay away from. We went in at 10:30 am the entire store was filthy with food and gressy floors. We had to ask to have a table cleaned which was done with a wet napkin.I did not venture to restrooms though by the dining area I can imagine. I will not return to this location in Lakeworth.

Came at 10 pm Amigo from zacatecas customer service was superb!! His customer service skills were so good very nice guy! The lady was very sweet too! idk why reviews are bad but there was no line and made my food fast! definitely recommend!!