Rosa's Café & Tortilla Factory

This is was the first and last time we will ever go to this location. We have gone to many other locations and the service Android was far better. First off they don't break down your receipt so that you can actually see what you are being charged ie: the 3 taco plate on Tuesdays which is the day we wrnt in is supposed to be $6.65 plus tax so instead of them just charging that they charge you the full price $10.65 hard and $10.55 for soft. We have been going to Rosas for a very long time and have never ever been charged .10 more for hard vs software. Its not the 10 cent price difference its the principal of it. The girl at this location was extremely dnsrky and woukdnt explain to us why our bill was 6.00 more than we normally pay including tax and drinks. Finally the manager comes to the

A very colorful, bright, cozy Mexican cafe. Large selection of Mexican dishes, comfortable seating, fast service, affordable prices and of course tasty food. Pleasant experience. You can order food directly during the trip through the order window.

We hadn't been to Rosa's in a very long time. We went as part of their Taco Tuesday special. We ordered 2 beef tacos, 1 chicken taco with rice & beans. May be the last time we eat at Rosa's. The food had no taste, and not sure if that was chicken in our chicken taco. For the price, it's hard to beat for what you get, but as for flavor, I've had better at Taco Bueno. I will say, maybe because it was Taco Tuesday, but the restaurant & drive-thru was pretty busy.

At the drive thru today my total was $10 and some change I payed with a $100 bill and the lady handed me $82 and some change that eventually fell off her hand on to the floor. She sayd oh. I drove aroung once i realized my change was short i gave her the reciept and money and told her i was missing $7. I was polite. She took the money and then gave me my change and said here and close the window and then I started driving forward when I realized she gave me 87 not 89. Once again she gave me the wrong change teach your employees to count please two dollars is two dollars and she can’t be giving away the wrong change. If there is one thing I hate the most is a thief.

Food and Service is usually always good at this location. Unfortunately today I came through the drive through and the lady at the window shut the window as I was asking if she wanted me to park for my order. Never experienced this rude behavior before. According to my receipt I believe her name was Destiny, hoping she improves her customer service next time.