Ichiban Chinese and Japanese restaurant

I absolutely LOVE LOVE the food here oh my goodness it the soup and sushi 🍣 came with our order and I was super happy with their sushi 🍣 😋

So, I usually don't right reviews. I want to make it abundantly clear that I am not writing this one to bash ichiban. We came tonight knowing it was most likely going to be busy. It absolutely was. Where my concerns start is our waiter seated us, took our drink order, brought out our drinks.......then decided to tell us it was going to be about an hour wait. Why not tell us before seating us?. Anyway we were here, we said it's fine. We gave our order. We got our soups and appetizers in a reasonable amount of time. Then, the wait. We have a group of 5 people. Each person's food came out at separate times all around 10 mins apart. With them leaving 1 person without food and saying it was just going to be a bit longer. 45 mins later we inquire about the last meal and our response "ummm actual

3rd bad experience in a row… I know that restaurants can have bad nights from time to time but this was our 3rd bad time this year. We usually get take out and have eaten there a couple of times. But today was the last strike. I was very clear about wanting fresh food and we got the opposite! The teriyaki steak was cold and had the consistency of shoe leather. The crab radgoon was hard as a rock the spare ribs where like chewing on jerky. The lo main was soggy. The only decent thing was the wonton soup… we also ordered chicken and broccoli and it never even made it into the bag. Besides the food, the employee was eating chicken wings and on her phone at the main desk? The restaurant is very cold and ran down, cleaning supply’s and cleaning tools in the hallway? I’d imagine there’s a better

Definitely highly recommend this place to anyone got the pu pu plater for 2 cooked to perfection all of it except for the chicken fingers they were a bit in the greasy side but delicious. They have regular tables and the ones I seat at because I wanted to feel like I am over there in China or Japan. Definitely took my shoes off to enjoy the experience. Omg I came a second time here got a different drink sushi and spare ribs. Omg 3rd time coming here had to try fried dumplings and they was so good. Came here one last time to try a dish and now I haven’t been here because the pork fried rice was super salty like it wasn’t eatable at all waste of money. I won’t be returning

Seems like its time for a new restaurant. Our past 2 delivered orders were problems. First order no egg roll and pork fried rice instead of white in beginning of Dec. Second order today was wrong with again pork fried rice instead of white along with chicken wings instead of chicken fingers. Ive called both times with the answer of oh very sorry nothing I can do. All it tells me is that customer service is gone. Too bad food was good but unreliable