Hot Head Burritos

Employees were attentive, friendly and helpful. Building was very clean. Food was fresh and great! Felt it was a great value.

I took my sister here for the first time. The customer service was terrible. They were rude and had an attitude when they spoke. Asking them question resulted in them yelling at me because they couldn’t hear me so I spoke up a little bit so they could hear and then they replied you don’t have to yell. I ordered $11 and then added another $25. I didn’t get my drink at all. I was given two different sizes of bowls. Both with the same exact fixings. When I questioned why the difference they got mad and said for me to just give it back and they’d remake it after they have been speaking to my sister and I like we were a problem and a inconvenience for them to do their job. They said they were busy inside but when I pulled around there was no one in the building in line or sitting down. Worst e

The store is small but fairly nice. I ordered a chicken burrito. The mexican rice I got was hard. The first bite of my burrito was delicious and had no rice. But my second and so on had rice and each bite had the hard rice. It wasn't too hard to chew but it changed the texture and taste of the burrito which ruined the experience of what a hot head burrito should taste like. It would be nice also if when they make the entrees they spread the ingredients out to cover the entire thing and not have spots of different ingredients. The idea is to have the flavor blend together to have a delicious experience instead you get a bite of chicken, a bite of beans etc. The only thing that seemed to be spread around was the rice and corn. I haven't been to Hot Head in years so this was like a first try

The staff were extremely friendly and helpful! The blonde girl taking my order explained things thoroughly and was very patient as it was my first time here. The whole restaurant was clean and it seemed like the whole place was managed very well. I got a burrito with guacamole and chips, and it was huge and hit the spot. Will definitely make sure to come back!

So my son and I visited this location for the first time today. It was a terrible experience. The person running the cash register was very rude rushing the other employees and we felt like an inconvenience to her for ordering more than 1 thing a piece. When we got home I was missing food and the taste was subpar and my burrito was put together terribly. We will not revisit this location.