Hole Lot of Bagels

Ordered lox bagels on Uber Eats. Description states that it includes tomato, lettuce, onion and capers. Received an untoasted bagel with a small about of cream cheese and one slice of lox, no accoutrements. They were very nice in explaining why it was actually Uber’s fault but at the end of the day I get no refund or the food that I ordered. This store and UberEats lack honor

Most days the bagels taste fresh & are even warm. Today the garlic bagel I had tasted like it was made yesterday. I've been coming here a long time & lately it's hit & miss. Additionally if you ask for one of the smaller containers of the flavored cream cheese you get directed to the fridge case. When I told the guy behind the counter that I was looking for the smaller containers he turned on his heel mumbling his annoyance with me so loudly that the owner who was in the back asked what happened. Please don't give people attitude when they are trying to patronize a business that pays you to do a job!

Paid $12 for a Bec egg and cheese and they have the audacity to charge an extra $1.50 for American cheese. Meanwhile they don’t give enough bacon for the price. We wanted ketchup on it and it came plain. Either they don’t care about their DoorDash customers or they just don’t care in general.

Great bagel store, great family and great staff! Wouldn’t go anywhere else, Middletown’s best!

Original review - This is our first time actually getting from hole lot of bagels, I ordered a lightly toasted onion bagel with scallion cream cheese. This bagel was delicious. Nothing was left I ate the crumbs! The people serving today were immensely nice, wonderful and professional, and the food was just spectacular. You guys at hole lot of bagels have two brand new customers! Update - 08/02/2025 Today felt like night and day from the above review. We asked for the bagels to be lightly toasted, they were nearly burnt. They put on perhaps 1/5th of the cream cheese they did the last time. Barely anything. If in the future things are better I will change my score back. Update update - 08/09/2025 I am very happy to say, that today is the day where they did good by me once more. Nothing e