Hacienda Mexican Restaurant

Im from florida , mexican cuisine is extremely popular there. This restaurant feels like its cosplaying authentic Mexican cuisine, the “salsa” is so thick like ketchup. Honestly, I think they opened a can of tomato sauce and added a can of diced chilies to it. It tastes very artificial. The food was mid. And the menu selection is very small. You cant even get rice and beans with the kids meal because for some reason even though “rice and beans” is listed as a side on the menu for $2.99 the waitress said its 2 sides??? Im not sure this area really knows what mexican food is. Its almost the same vibe as taco bell. The chicken and the taco salad tastes fresh out of a can and im almost positive the steak is from the dollar tree , i chewed for probably 5 minutes. Wont be back here lol all of t

We normally love going to this Hacienda, but today was absolutely awful. Service was very slow, which they were busy so that’s understandable. However, the chips being stale AND hard, to the point of my friend losing a tooth is not. Let me also add, we were not compensated in any way. Just oh do you want a cup for that? I asked for new chips, same issue absolutely terrible. Food was cold, wasn’t even made how it was ordered. Forgot many things, moz sticks were cold, marinara sauce was warm. Very obvious these were left sitting.. maybe short staffed maybe not. But tonight was awful. Oh pic of the tooth as well as the chips, from of course biting into the stale hard chips. Incase anyone doesn’t believe this is a tooth, there is also a zoomed in version.

The hostess didn't listen and took us over, across and down to get to a table with lots of noise. We had requested a booth. So we had to go to the other side of the restaurant. And we were dumped there. I tried to get their attention so I could get green sauce. But we were not interesting enough to them. Our waitress was sweet natured but scattered a bit, and care less. We ordered beverages, Mountain Dew and Lemonade both no ice, I requested she bring two Mountain Dew's for May partner because he has medical issues and soda helps him swallow. She explained that she can't, would get fired etc. We don't go out often, my beloved is recovering from brutal cancer treatment and it took over a year for him to swallow, this was a big deal to us. She did in the end compromise and brough

I ordered and picked up for carry out, a seafood taco salad with the addition of refried beans. I paid for it. I asked them to confirm that it was correct and that seafood and beans were both in the salad. They confirmed it was correct. There was no seafood. I called Hacienda and let them know. They did offer that I could drive all the way back there and get a new one. I selected not to as it was far away and it is a They did offer that I could drive all the way back there and get a new one. I selected not to as it was far away and it is a cold and windy day. Please confirm that your order is correct by opening it and sorting through the food item yourself.Also the salsa tastes like tomato sauce. poured into a bowl straight from a can and was not at all flavorful. I very disappointed.

It's a nice old house that shows some signs of originality, but was converted into a Mexican restaurant decades ago. It has multiple rooms and levels with good food and prompt service. It's certainly family friendly and moderately priced. It would've been nice to have known more about the building itself. It is rumored to have had a ghostly history and our waitress confirmed her own experiences there, but it certainly was a lovely night out with the family.