Goldberg's Famous Bagels

Goldberg’s Famous Bagels in Pompton Lakes, NJ, is a gem worth visiting! My experience here was nothing short of phenomenal, and I’m happy to share my thoughts. First off, the location is super convenient with plenty of parking inside the plaza, which is a big plus for anyone familiar with the parking challenges in this area. The staff are absolutely wonderful—courteous, respectful, patient, and extremely welcoming. Their friendliness makes you feel right at home as soon as you walk in. A younger gentleman, who I believe might be the owner or manager, was particularly helpful. He went above and beyond to recommend a bagel option for me when the one I originally wanted was out of stock. His recommendations did not disappoint, and I truly appreciated the effort he made to ensure I had a gre

I’ve ordered from this place numerous times and I’ve never been mad. But today I did a phone pickup order. You could tell the women did not want to be on the phone, didn’t listen to anything I said sadly. I asked for a Taylor ham, egg, and cheese on a plain bagel spk extra cheese and scrambled egg. She wasn’t listening and just wanted to hangup so she didn’t hear me say spk or extra cheese. Hung up before I could even say thank you. Just “ok” and hung up. Very sad. I didn’t even want to eat it. Waste of money today :(

I had stopped going to this place 1 year ago due to bad customer service the lady at the counter was always angry and rude. Ok so today I decided to give it a try again. BIG BIG MISTAKE. Spent $20.00 for a burned bagel with 2 slices of taylor ham on an egg bagel which was supposed be an everything bagel. A cold ham sandwich no chips 😳 But what makes me mad is the amount of money we spent and the guy had the courage to give me a burned bagel impossible to eat. I wonder “would he eat his bagel like that?” And what they can do ? NOTHING absolutely nothing. They are good to take your money but not good to keep a good customer service. The bagel place up the street it is much better.

Literally have ordered online 4 different times. The st time it actually came it was wrong and the other 3 times "cancelled" it but didnt actually cancel it each time so i waited over an hr for them to tell me opps thought i cancelled it. I kept trying to give them a chance but the experience is awful and honestly not worth it for mediocre food.

Bad actitud and service the owner take the order she forget my order she get mad if you complaint for there own mistake. Order panckes whith scrambles eggs whith chease .They put panckes whith chease on top disgastin. And she forget my baigol / cream chease very bad service.I been seeing when you complaint there get so upset.