Giovanni's Pizza

I debated on posting this review, as I have been coming to this Giovanni’s location for almost 15 years. We moved away 8 years ago & every time we come back home to visit, we come to this Giovanni’s. Needless to say we are diehard Giovanni’s lovers who just wanted a taste of home. Unfortunately the most recent experience has put a bad taste in our mouths & we are having to consider going to a different location. Last night, we got to our hotel room & tried to call an order in. When we called it directed us to use their app, so we gladly made an account to do so. We placed an order at 8:57pm, under the impression that they closed at 10pm (according to Google). I showed up to pick up our order at 9:07pm, and the employees were leaving for the night & the store was closed. They told me to cal

Place looks nice. Love the black and white photos on the walls. Was nee there and didnt know where to order asked the lady at the cash register she said there. When to order and she ignored us take someone to check out. The pizza was the only food we liked and it needed to be cooked more. Took it home and cooked longer and then it was better. The guy who looked like manager or owner was nice saying hi and the women cooking were nice. Would I go bak. No sorry. The sub tasted and smelled funny. I wanted the sub special heard my husband say that and they ignored him ringing up everything as different items. So spent over $50.00 when I didnt need to and not worth the cost. Unless they change I would say not worth going too.

The pizza was not cut and the cheese bread was burnt.

I'm a a 🚛 truck driver and decided on something different for dinner WOW!!! I'm glad I tried this place.. The very first 🍕 slice I tried took me back in time to the old school pizza joints from New York...... Wow I was stunned I couldn't believe it , how just one bite brought back those memories of my child hood years.... Great pizza doesn't even being to do it justice.... Had fried mushrooms they were average (good).... But the cheesecake I got for dessert was AWESOME!!!! I live over in Somerset Kentucky a 2 hr drive from Hazard but I will have to bring the family down here sometime to try the experience for them selves...

They got our order wrong almost on both sandwiches. They put lettuce on a pizza sandwich. On the sausage They didn't put any sausage at all that you could eat. They turned a sausage sandwich into a pizza one by putting black olives, tomatoes, and pepperoni on it which we had to take off. They didn't put any onions which was asked for, And the customer service acted as if they could not hear us.