Five Guys

Worst Five Guys I’ve ever been to. Took 40 min to get our 2 burgers and 2 fries and it wasn’t that busy. The burgers were ok minus toppings being on the burgers we didn’t ask for. The fries were absolutely disgusting. They were mushy and soaked in oil. We could not even pick one up without it falling apart. Waste of 40 bucks.

I hate writing this. I used to work for five guys for years, and definitely know what to look for in terms of quality control of food. I've never had an issue with the burgers or toppings. That would get 5 stars. However, it's the fries. Morning shift has never had an issue, this is specifically with 2nd shift, and one man. Management was kind enough to remake the fries after I showed them they were under done. I continued to watch this employee serve customers under done fries. Which is sad because I know how good they can be. After they were remade they were burnt. Almost black, and the employee continues failing in shaking his fries and cooking them for the right amount of time. I don't want to be that customer that complains, but I threw my fries away completely disappointed the mana

Perhaps the worst experience we've ever had at 5 Guys. We placed our orders, luckily catching the cashiers mistake in time before he rung up our order. We corrected him and had a seat. My wife got up to go out to get a sweatshirt because it was so cold inside. I'm usually not one to get too cold, but man it was like a freezer in here, so we picked up our food and ate outside. Inside, the beverage machines were the older style, but both had issues with ice. One was empty, the other made weird grinding noises but spit out some ice. The French fries we ordered were only lukewarm dregs, leftovers, not fresh and hot the way they usually are. And, to top it off, the one trash receptacle by the side door was full to overflowing. The manager here should be ashamed. This was on a Tuesday evening b

The burgers were good, as were the fries but the soda machine was flat. Even after mentioning them 2x (once when we first filled our cups and sat down and once when we got our food half an hour later). It never got fixed so we drank flat soda. Wish they had unsweetened tea as a alternative, but they only had sweet.

The fries were soggy and the cup was full of grease it took 40 minutes to get my food and I ended up only eating half of it worst food experience of my life