Five Guys

New Lenox, IL · Fast food restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in New Lenox
#20
of 63 restaurants
City Percentile
37%
rating percentile
Address
Five Guys, 2401 E Lincoln Hwy, New Lenox, IL 60451
Phone
(815) 463-0315
Website
restaurants.fiveguys.com/2401-e-lincoln-hwy
Status
Closed · Opens 11 AM

Five Guys is a restaurant located in New Lenox, IL. It is one of 63 restaurants listed in New Lenox. Its 4.1-star rating matches the New Lenox city average of 4.1 stars. It ranks #20 of 63 restaurants in New Lenox. There are 10 photos associated with this location.

About Five Guys

Your nearby Five Guys at 2401 E Lincoln Hwy in New Lenox is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries... More

Hours

Saturday11 AM–10 PM
Sunday11 AM–10 PM
Monday11 AM–10 PM
Tuesday11 AM–10 PM
Wednesday11 AM–10 PM
Thursday11 AM–10 PM
Friday11 AM–10 PM

Customer Reviews

★★★★★ 5.0 Kaleb ! · Oct 2023

Very clean restaurant! The food was cooked right after I ordered and was very fresh. I ordered a small cajun cry and it almost filled half the bag (definitely not a bad thing!). Burger was cooked with the toppings I asked for. Great and friendly workers. 11/10 experience at this Five Guys location!

★☆☆☆☆ 1.0 Mike B · Feb 2026

Paid $80 for 2 shakes, fries and two burger bowls. Didn’t get the fries and had to wait 15 minutes for shakes that turned out to be runny. Had to drive back and wait for large fries to be made and return shakes. Food is now cold. Don’t bother visiting unless you want to waste time and money.

★☆☆☆☆ 1.0 Rob R · Nov 2025

The burger had an oily aftertaste and not like cooking oil more like motor oil or 3 in one oil. Easily the worst burger I have ever had at any Five Guys. Also there was so much salt on the fries we had to run each fry thru a napkin to scrape the salt off. Really disappointing as every other Five Guys is so much better. There is a Portillo's across the street that will get all our business from now on.

★☆☆☆☆ 1.0 Tj Kennedy · Feb 2026

I ordered on the app at 4:15 to be picked up at 5pm. At 5:15 I asked how much longer do I have to wait and they said at least another 15 minutes. Absolutely unacceptable. Got my refund and went elsewhere. No apology or anything from the staff. Will never return not even for free stuff

★☆☆☆☆ 1.0 Daisy Cakes Carson · Oct 2021

Where do I start, okay first of all the store was filthy, every single table trashed, second this was my first and last time going there simply because $8 for a burger yeah no, total $20 for three things! fries where super salty, burger was gross and guess what stuff was not stocked!!! Had to take my pop with no lid when I went up and asked for a lid all three employees disappeared to god knows where anyway, there was only kids working no adult in sight to control how obnoxiously loud they where and believe me I’m not one to care, but anyway next time I’ll just go ahead and go to portillos across the street better value for my pennies anyway.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Quick Bite ✓ Counter Service ✓ Seating

Services

Fast food restaurantAmerican restaurantHamburger restaurantHot dog restaurantHot dog standRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.