Five Guys

The first time we ate at 5 Guys was in Washington DC. We decided on a burger, two large Cajun fries, and an unsweetened iced tea. When they handed us our order, I was convinced they had made a mistake. There were 3 bags, each the size of a grocery bag. Two bags were filled with their cajun fries and the third held the burger atop a pile of in the shell peanuts. (I had asked if they would mind if I tossed a few pranuts in a bag, I guess they didn't mind.) Luckily, the rooms we checked into each had a refrigerator and a microwave. This mass of food kept the pair of us fed for one meal a day for four days. When the Five Guys in Hixson opened, we were excited to order dinner there. We were not disappointed. We had learned that we only needed one order of large Cajun fries! The burger is two pa

I have been coming to this store for years. Food and service has always been great. The past 4 times I’ve ate here my fries have been a quarter of what they normally are. If I spend $60 on a burger and fries I expect a half a bag of fries when I order a larger fry. The past 4-5 times I have hardly gotten a cup full at most. The only reason I use five guys is bc of the abundance of fries and they are good. Other than that I can get a better burger and fries anywhere else for the same price or less actually. I’m over it I was hoping it was just staff or whatever but it’s been 4 times now. I’m done. I can go spend $60+ so Where else for 4 burgers and fries that is a lot better than this.

Automated phone system SUCKS. Just answer the phone, it takes long enough to make the food. And don’t say it’s so staff can focus on making food because the 3 employees on duty were NOT slammed enough to not be able to pick up (if they had the option). Yall are supposed to be better than (insert other janky fast food chains using automated ordering)

The food was good service was also. The atmosphere I give a 2 because I hate trying to eat with someone inside the restaurant bumming money. Managers need to be more watchful.

We wanted to go here because they always had good hamburgers, and we were in the area and decided to stop in. We were greeted kindly and they took care of us. The food and service were good. The person cleaning the tables did an excellent job. Thank you.