EL MOLCAJETE SHOREWOOD

I can only speak to barbacoa chimichangas because that's all I ever order and they are delicious! That's the good news. If you are ordering from the window, expect to sit out front while they make your order. If you're dining in, expect to wait even longer. Usually service is friendly but always slow. Tonight, service was slow and UN-friendly. The young man had to be flagged down to take our drink order, get more chips and finally take our food order. Never checked on us. Tuesday has a daily special of a chimichanga and drink for $11.49. Our check said $12.49 and $3.99 for a medium drink. I went up to the counter and reminded them of their own special. They said if I wanted the "special" I should have told them beforehand and now they have to redo the check. Excuse me? I have to tell you w

I really wanted to like this place, but the experience was disappointing. Every time I call, they answer the phone by just saying “hello” with no greeting or mention of the restaurant name. The first time, I genuinely thought I had dialed the wrong number. Most food establishments answer with something like “Thank you for calling ___, how can I help you?” but here I had to ask if I even called the right place. It felt unprofessional. I still placed my order, but when I arrived to pick it up, my order was wrong, which was frustrating after already having a confusing start. The food itself was okay, but the service definitely needs improvement. Hoping they can work on better customer service and accuracy.

Went there for dinner because and we were told to have a seat if we were dinning in. After about 5 minutes the cook brought us chips and salsa. After about 15 more minutes we still were sitting with no water and now chips are almost gone and still were ignored. Needless to say we walked out and they said nada. I do like their food but will never go there again. There are many Mexican restaurants around to choose from where the service is great. Unfortunately not this one.

Love the chimichanga! I ask for special requests cut the burrito in half an beans on the side.... They always take care of me!

I have been to this location at least 4 or 5 times now. I have to say they have the best shrimp tacos!!! Yes they are pricey thats why I don't go often but when I do I always get the shrimp taco dinner! So good. Now I do usually have to wait a longgggg time but to me it's worst it but it should be faster! The people are very nice 👌. So when going know it's not cheap and be patient.