Einstein Bros. Bagels

The food is good… if you get what you ordered. Two days in a row now, they’ve messed up our orders. Yesterday I ordered a smear that I didn’t get and asked that they slice our bagels and they didn’t. That, we paid extra for two egg whites on one of the sandwiches and they only gave us one. The food’s good, but they can’t get an order right.

Great opinion of flavored bagels and cream cheese. Classic bagel goodness.

The employees were so nice to us and the bagels were delicious. But the manager was being abusive to their employees on Saturday morning when we were there. It was really uncomfortable to eat breakfast opposite their objectively cruel treatment of people who were just trying to do their jobs.

*update - their quick response to my review means they care. I don't need to reach out to their team. I don't need compensation in any form. Just trying to be a helpful customer. I looked for a comment option in the store. Had there been an obvious qr code, I would have sent my observations that way. I've been a private shopper for companies and had I been on that errand today, I would have the same report. Bottom line, I can see that there were plenty of staff, yet they seemed very unhappy. They serve the best bagels on the planet. And the gal made a terrific drink and I told her so. They deserve to have a little more fun at work. This is usually a top down issue. Okay, Management, lift your crew. The staff was all very depressed. No happy energy. It was sad. I waited a while just to be

Einstein Bros. Bagels in Bountiful always delivers fresh, delicious food and consistently friendly service. The store is clean, efficient, and welcoming every time I visit. And Jeni, the store manager, deserves special praise—she remembers regular customers by name, and genuinely makes the place feel like a neighborhood spot.