Dunkin'

I would give it zero stars if I could. Monday thru Friday staff are terrible, donuts are always stale. I always go on my morning break and get looks everytime, very weird honestly. Weekend staff is more professional and nice all the way around. I think this place is LLC operated, and we know those are terrible just like McDonald's on that Richmond and Miles corner. 😭😭

Love love love this location!!! Not even the closest to me, but I make The drive to get this location! Staff is soo friendly, respectful, and professional. They make my drinks accurate and consistent every time…which is the hardest thing to achieve with coffee places. I also Love how this location has baskin Robbins. Super yum!

Ordered food through DoorDash. Delivery time was only five minutes and food arrived cold and inedible. I believe this food was made when I ordered it (30 minutes prior to it being picked up) instead of waiting until DoorDasher was closer so that food would be warm when it was delivered. Also, my drink was not sealed, so could not trust that it had not been drank from prior to arriving to me. Absolutely gross!

I ordered a strawberry refresher with lemonade and that tasted weird. Then I had a sausage, egg and cheese on cinnamon bagel and something was disgusting like burnt, but it wasn’t the bagel had to be the egg couldn’t even eat it and of course the hashbrowns are burnt. literally anywhere you go the hashbrowns are gonna be burnt, but I’ll never go back to this one again I’m sorry Wasted $10 I should’ve just went to the one near my house

We ordered here twice on door dash and the food and coffee was horrible. We ordered xlarge coffees with extra cream extra sugar. Mines was Hazel nut and butter pecan. The first time the regular coffee I was told was horrible. The first time I also ordered a turkey and cheese sandwich. Do you know the sandwich looked old. We tried to get our money back from door dash nothing. The second time we tried it again same thing but this time the coffee was cold I ordered a bagel with cream cheese toasted. Do you know that bagel was not edible it was too hard and they barely had any cream cheese on it. We let door dash know...Nothing again. HORRIBLE EXPERIENCE. This is our first time in Cleveland. If this was in Illinois this would be UNACCEPTABLE...Never Again.