Dunkin'

Im being generous with 2 stars. My husband and I stopped on the way through to MD for a coffee and sweet tea. I ordered a caramel macchiato and he ordered a sweet tea. My drink had no caramel and ruined the entire drink and his tea tasted old and was so sweet it was not drinkable. $12 down the drain.

The food was edible but the wraps were hard and the egg/cheese were overcooked. The munchkins were wet and didn’t have a glaze, but they tasted good. Just odd to have them wet without the glaze.

I'm traveling through and I'm a creature of habit and I get the same order at every Dunkin I've ever been to. I would love for somebody to tell me why this Duncan is $4 more on the same order I have gotten anywhere else. Great service typical food but this is ridiculous price wise.

Egg & cheese wrap was so cold I spit it out, my free lemon loaf wasn't given to me (mobile order pick up at drive thru) nor was I told they were out (after sitting in the driveway at least 15min after ordering) until I turned around to be refunded for the wrap, to then get back in my vehicle, tried my latte which wasn't hot & the lid not being on, or cheap, caused that to spill out in my vehicle, down my hand, & on my blouse. Not the least bit of sincerity with an apology was offered. The lack of customer service/quality checks of whats being sold to paying, loyal customers at that, is sickening & disappointing. This is an embarrassment for the community & the company as a whole.

Went through the drive and the young girl taking orders was phenomenal! I wish we had gotten her name. The drive through and inside the store was packed but in the midst of their rush ahe provided superior customer service and she was friendly and kind. Our coffee and doughnuts were excellent. Thank you so much!